topic Re: Temperature error for McLanes in Ask A Question for McLane

Temperature error for McLanes

dthomson — Mon, 30 Jan 2023 19:24:58 GMT

I am trying to publish to Mclanes and I keep getting the following error even though I have the max temp field populated. Anyone know how to fix this?

"Please provide either Maximum Temperature (tradeItemTemperatureInformation/maximumTemperature) or Minimum Temperature (tradeItemTemperatureInformation/minimumTemperature)."

Re: Temperature error for McLanes

CommunityJedi22 — Mon, 30 Jan 2023 19:46:25 GMT

Hello @dthomson and welcome to our customer community. Thanks for reaching out. Can you provide an example GTIN?

Re: Temperature error for McLanes

dthomson — Mon, 30 Jan 2023 19:57:36 GMT

10810006220138

Re: Temperature error for McLanes

CommunityJedi22 — Mon, 30 Jan 2023 20:09:14 GMT

Thank you for those details. I am looking at this for you. The first thing I noticed is the GTIN you provided is a Case that validates successfully. It is linked to an Each GTIN that has some warnings.

GLN 0079933000012

Re: Temperature error for McLanes

CommunityJedi22 — Mon, 30 Jan 2023 20:12:06 GMT

I added the McLane Playlist to the Each GTIN 00810006220131 and see quite a few warnings including the temperature one you mentioned. If you click on the attribute in the warnings it will take you directly to the one(s) in question. It looks like (below) you should populate those temperature attributes on the Each.

Re: Temperature error for McLanes

Beckey — Mon, 30 Jan 2023 20:21:23 GMT

Should not have to add temps to the each level unless something else is marked wrong on the each.

Re: Temperature error for McLanes

CommunityJedi22 — Mon, 30 Jan 2023 20:44:41 GMT

Thanks @Beckey . Your comment makes an important point that these are orange warnings so they are not prohibitive, just recommended based on playlist.

Re: Temperature error for McLanes

dthomson — Mon, 30 Jan 2023 20:57:40 GMT

Thank you both! I think the issue was the temperature was not populated at the unit level.