topic Item publish in _Ask A Question for Item Management (IM)

Item publish

MMascioletti — Thu, 10 Dec 2020 18:00:55 GMT

Anyone having issues publishing items today? I have tried to publish items this morning and they have not appeared in the retailer Product Introduction portals yet.

Re: Item publish

wilsonsp — Thu, 10 Dec 2020 22:03:18 GMT

Hi MMascioletti! Thank you for reaching out to us via the Customer Community! There does appear to be a delay in processing transactions. We expect all transactions will process soon.

I apologize for this delay.

Thank you!

Re: Item publish

wilsonsp — Fri, 11 Dec 2020 13:57:04 GMT

Good morning, MMascioletti! The delay in processing transactions is now gone and your items will reach the intended target(s) as normal.

Thank you!