topic Re: synchronization error - Gross Weight (grossWeight) of the parent Item must be >96% of the sum in _Ask A Question for Item Management (IM)

synchronization error - Gross Weight (grossWeight) of the parent Item must be >96% of the sum of the

Naveen86 — Mon, 31 Jan 2022 17:10:43 GMT

I am getting a synchronization error regarding the weight. I have corrected the error but the message still appears. This is the error message- 10076539042108: 326: Gross Weight (grossWeight) of the parent Item must be >96% of the sum of the child Item

This is happening with all below GTINs also:-

50041820700713 , 50041820104221 , 40076539016209 ,

10076539043006
10076539045703
40076539004800
40076539010603
40076539011402
40076539012706
40076539013406
50041820700492

Re: synchronization error - Gross Weight (grossWeight) of the parent Item must be >96% of the sum

CommunityJedi22 — Tue, 01 Feb 2022 13:37:58 GMT

Hello and thank you for reaching out via your customer community. Please make sure the gross weight of your parent GTIN is at least equal to the weight of your child item multiplied by the number of children contained in the parent. For example, if your Each is 1 pound and there are 10 eaches in the parent then the parent must be at least 10 pounds.

Re: synchronization error - Gross Weight (grossWeight) of the parent Item must be >96% of the sum

Naveen86 — Tue, 01 Feb 2022 18:03:14 GMT

for GTIN 50041820700713 , the gross weight of the parent item is 36.89 Pounds and they are 4 Eaches. and gross weight of Eaches is 9.22.

9.22 *4= 36.88 ,

why is error occurring ?

Re: synchronization error - Gross Weight (grossWeight) of the parent Item must be >96% of the sum

jcharles — Tue, 01 Feb 2022 19:32:53 GMT

Who are you attempting to publish to when this error occurs?

Re: synchronization error - Gross Weight (grossWeight) of the parent Item must be >96% of the sum

Naveen86 — Tue, 01 Feb 2022 20:53:48 GMT

Recipient is PrimeroEdge---0866078000409 and Error Message is - 50041820700713: 326: If specialItemCode does not equal DYNAMIC_ASSORTMENT, then the grossWeight of the GTIN MUST BE greater than 96% of the sum of that GTIN''s packagingWeight plus the sum of the grossWeight of all next lower-level child items (whether or not packagingWeight is populated in the child items). The formula is: [Parent GTIN Gross Weight] > 96% * ((sum of [Parent GTIN Packaging Weight]) + ([Parent GTIN Qty of Next Lower Level] * [Child GTIN Gross Weight]));

Re: synchronization error - Gross Weight (grossWeight) of the parent Item must be >96% of the sum

jcharles — Wed, 02 Feb 2022 16:36:04 GMT

Naveem,

I am going to reach out to you from the Service Desk to work on this issue.