topic Re: Kwik Trip Question in _Ask A Question for Item Management (IM)

Kwik Trip Question

jackieb — Tue, 28 Jul 2026 17:33:47 GMT

Hello,

I have a question about 2 items i am trying to publish to Kwik Trip. They say they don't see these, but, i see in 2 places, it looks like they may have. Can you tell me what you see? I cannot see any errors here. Although i did see that when i put their playlist in, it asks for contact name, and the type for that, won't let me choose any of those choices. ?? I tried them all.

Also, it wants non gtin pallet info? If you can validate, you will see what it asks. I'm hoping you can. I give up!!! 😞

My gln is: 0613008000004

That items in question are:

00613008763411

00613008773021

Thank you, Jackie

Re: Kwik Trip Question

DanV — Tue, 28 Jul 2026 19:14:19 GMT

Hello @jackieb and welcome back,

I can confirm the 2 items were received by Kwik Trip in IM, and a Received CIC response was sent back:

Re: Kwik Trip Question

jackieb — Wed, 29 Jul 2026 14:59:42 GMT

Hi again Dan,

Kwik trip tells me they still don't see the items? Any idea's about how they can see what we see?

I showed them your pic, they showed me where it shows 1/26 was the last entry?

I don't see any errors on the sync status report, or worklist?

Thanks, Jackie

Re: Kwik Trip Question

George_C — Thu, 30 Jul 2026 13:39:27 GMT

Hello @jackieb, and thank you for reaching out.

We further checked, and the items show up under the Retailer.

And the correlation ID for Kwik Trip, Inc:

- item 00613008763411 / 00613008773021 - cin.LT7UM1820000E9i

Hope it helps. Let us know if questions arise.

Thank you.