topic Data Request in _Ask A Question for Item Management (IM)

Data Request

Jezebel — Mon, 18 Oct 2021 22:30:14 GMT

When a company wants to receive a new publication from my company, is there a way to for me to know about the request in IM?

I am not asking about a subscription. In the current example I was told that Performance Food Group had requested we publish data for a specific item. They do have a subscription to our GLN. I do not see a way to know if a subscriber is requesting a new publication. It is totally possible they do not understand what they are saying, (but sometimes I don't either!!) I just want to be sure I am not missing something.

Re: Data Request

CommunityJedi22 — Tue, 19 Oct 2021 18:01:10 GMT

Hello and thank you for another great question. Typically, based on my experience, these requests for publication would come from your trading partner via non-gdsn channels, perhaps your sales or marketing teams. Then you would complete any requirements they have before they will subscribe and once complete, with the subscription in place, you can publish as is appropriate for your item and trading partner.

Re: Data Request

Jezebel — Tue, 19 Oct 2021 19:28:40 GMT

OK GOOD!!! So I get the heads up that we have a request for publication and I know what the item is and am prepared to add the item to IM. In the case of Performance Food Group, they are not using 1world sync and I do not see them in the Find a trading partner menu. How do I know what their requirements are??? If I ask them I am sent a form letter with no specific info. There is no playlist for PFG. I feel like I am expected to know and even the company I am asking doesn't know how to answer the question.

Re: Data Request

credcat7 — Tue, 19 Oct 2021 22:00:21 GMT

I have had a ton of requests lately from PFG. They work through Syndigo but the GLN I was directed to publish to is 0806795000009. on their email requests you have to select SUBMIT MY PRODUCT INFORMATION and once you do it takes you to a Syndigo page that says

Thank you, you can now publish this product with your GDSN provider.

Performance Food Group

GLN: 0806795000009 Questions call 855-796-3446

I just use my McLane playlist as a SOP when someone doesn't provide requirements and see if it goes through. But since PFG isn't in the IM platform you can't get any CIC reports they all just show as REVIEW.

Re: Data Request

CommunityJedi22 — Wed, 20 Oct 2021 13:36:38 GMT

Hello, please see screen captures and notes I put together for you using a recent GTIN published to that trading partner:

Re: Data Request

credcat7 — Wed, 20 Oct 2021 16:11:49 GMT

That was VERY helpful! Thanks so much!

Re: Data Request

credcat7 — Wed, 20 Oct 2021 16:30:02 GMT

this identified the need for Calories from Fat data Nutrition Panel 1 Nutrient Calories from Fat (ENERPF) is required for Food products and Nutrient Format Type Code Reference does not contain US_FDA_NFP_2020 (Current Label). I don't see that attribute available or am I missing it?

Re: Data Request

Jezebel — Wed, 20 Oct 2021 17:36:41 GMT

You have replied to another person in the thread an now you guys are talking about their issue and no response to my question, thanks.

Re: Data Request

credcat7 — Wed, 20 Oct 2021 17:38:46 GMT

So sorry I didn't think that through and will be more aware of that moving forward

Re: Data Request

CommunityJedi22 — Wed, 20 Oct 2021 18:17:49 GMT

@Jezebel, I apologize for missing your question in this chain. It is a good question. Each recipient, whether they use 1WS or another data pool, typically offers an Implementation Guide that lets you know their requirements and preferences for attributes and publication type. Please let me know if you do not have their guide.

Since they are a Foodservice recipient, it is likely that you will capture most of their attribution requirements if you use the Foodservice playlist on IM. Using that playlist and knowing what they need from their guide should help a lot. Let us know here where you have additional questions and any gaps and we are all happy to help where we can.

Re: Data Request

Jezebel — Wed, 20 Oct 2021 18:35:47 GMT

I do not have their guide. If you do please share. Also there are 3 different playlists that fit your description, which one are you recommending? Food and Beverage, Food service direct & food service warehouse

Re: Data Request

CommunityJedi22 — Wed, 20 Oct 2021 18:44:40 GMT

Jezebel, I am recommending you try using the Foodservice playlist (direct). Please find the most recent copy of the PFG guide that I have, If anyone has a more recent one than this, please advise...

Re: Data Request

credcat7 — Wed, 20 Oct 2021 19:06:44 GMT

@Jezebel i feel bad about how this thread went and I reached out to syndigo to obtain the implementation guide

Re: Data Request

Jezebel — Wed, 20 Oct 2021 20:52:36 GMT

Thanks, I appreciate it. I honestly don't know why this isn't sent out with the original request to us for GDSN. I literally was told "I don't know anything" when I ask the person who requested the item. Does this happen to you?