https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Support/m-p/22678#M5675 <P>Unable to enter a support request, priority drop down is empty and it is a mandatory field to submit a ticket.</P> Tue, 26 May 2026 13:43:10 GMT JRB 2026-05-26T13:43:10Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Support/m-p/22678#M5675 <P>Unable to enter a support request, priority drop down is empty and it is a mandatory field to submit a ticket.</P> Tue, 26 May 2026 13:43:10 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Support/m-p/22678#M5675 JRB 2026-05-26T13:43:10Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Support/m-p/22680#M5676 <P>Hello&nbsp;<a href="https://community.1worldsync.com/t5/user/viewprofilepage/user-id/1067">@JRB</a>&nbsp;and welcome back to the customer community.</P> <P>We are sorry for the issue you are encountering. This is a know issue and it is still investigated. We have a thread about it here:&nbsp;<A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.1worldsync.com/t5/How-to-Get-Started-in-the/Issue-Creating-and-Managing-Tickets-in-the-Community-Platform/ta-p/22522" target="_blank">Issue Creating and Managing Tickets in the Community Platform</A>.</P> <P>In the meantime, you can raise a ticket by also emaiing us directly at&nbsp;<A href="mailto:technicalsupport@1worldsync.com" target="_blank">technicalsupport@1worldsync.com</A>&nbsp;or <A href="mailto:1ws-technicalsupport@syndigo.com" target="_blank">1ws-technicalsupport@syndigo.com,</A></P> <P>Thank you.</P> <P>&nbsp;</P> Tue, 26 May 2026 16:00:54 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Support/m-p/22680#M5676 Val 2026-05-26T16:00:54Z