topic Re: Item Management XML in _Ask A Question for Item Management (IM)

Item Management XML

gasemipour — Wed, 22 Apr 2026 20:38:12 GMT

Hi,

We are an apparel company setting up item management through XML with Kroger. Unfortunately, the available XML samples don’t cover apparel use cases, so I’m hoping someone can help clarify a few questions.

In the XML structure, do I need to define both the pre-pack and its components under <CatalogueRequest><Document><item>, and then establish the relationship at the end using the pattern/child quantity structure? Or should I only use <CatalogueRequest><Document><item> to define the pre-pack and then just define the relationship using the pattern/child structure?

Also, when specifying the quantity of child items, which link should be used—the GDSN link or the item link?

Re: Item Management XML

BigBuford — Thu, 23 Apr 2026 14:47:08 GMT

Hello! Welcome to the Community!

Yes the correct formatting would be define the "pack" followed by the components within the pack.

To create your XML for apparel items please use our example XML's attached in the link below to structure your XML to ensure it's valid.

https://community.1worldsync.com/t5/Connectivity-Docs/ct-p/ConnectivityDocs

Combined with the sample XMLs please utilize the Item Management Participant Dictionary (IM PD) along with the Kroger Attributes (attached) that show the attribute XML Names and Flex/XML Structure type. I've attached below the link to our Participant Dictionary and Kroger Attribute sheet as well.

https://community.1worldsync.com/t5/IM-Participant-Dictionary/IM-8-73-May-2026-Participant-Dictionar...

https://community.1worldsync.com/t5/Troubleshooting-Attribute/Kroger-Attribute-Sheet/ta-p/10496

The Kroger specific attributes will be in the "Flex group". The "Flex type" for each attribute is listed in the attached Kroger Attribute sheet. Lastly, the XML Structure Type in the Participant Dictionary are listed in the "Data Source XML Guide" tab.

Thanks

Re: Item Management XML

gasemipour — Thu, 23 Apr 2026 17:11:16 GMT

Thank you for your reply. Unfortunately, none of the samples in the XML file address apparel or my specific questions regarding pre-packs. Additionally, the Kroger attribute sheet does not seem to cover apparel-related requirements.

We recently completed our migration, and I was able to identify some of Kroger’s mandatory fields, such as the Kroger family tree code and Kroger code.

For context, our pre-pack typically contains 7 items (2 Small, 2 Medium, 2 Large, and 1 XL).

In terms of the XML structure, could you please clarify the following:

Should I define both the pre-pack and its individual components under <CatalogueRequest><Document><item>, and then establish the relationship at the end using the pattern/child quantity structure?
Or should I only define the pre-pack under <CatalogueRequest><Document><item> and then define the components and their quantities solely through the pattern/child structure?
Also, when specifying the quantity of child items, should the reference link be the GDSN link or the item link?

Thank you for your guidance

Pre

Re: Item Management XML

George_C — Fri, 24 Apr 2026 14:37:43 GMT

Hello @gasemipour,

Thank you for reaching out.

I can confirm that a ticket has already been created for your request under CXTECH-112641, and an agent has responded. Please check your email and follow up with them if you have any additional questions.

Regarding your question on component quantities, these should be defined using the NumberOfPiecesInSet component attribute. This attribute marks the beginning of the component-specific attributes.

For additional clarity, you may find it helpful to review a component item in IM. You can cross-reference the IM UI attribute names with the corresponding IMPD XML names, and refer to the sample XML to see how the attribute is structured and applied in context.

Thank you.

Re: Item Management XML

gasemipour — Wed, 13 May 2026 17:45:10 GMT

Hi,

Thank you, but that did not fully answer my questions. Let me elaborate further.

We are working with a Prepack GTIN that includes 5 components, with a ratio of 1-2-2-1-1, for a total of 7 pieces in the set.

In the component information, I would declare the total number of pieces in the set as:

<attr name="numberOfPiecesInSet">7</attr>

My question is: do I also need to repeat and identify all 5 components individually in the component information and description sections?

I also reviewed the dictionary, but I could not find any reference to

numberOfPiecesInSet.

Instead, it refers to parent and child items. Therefore, I believe I may need to use that section to specify how many Small, Medium, Large, and XXL items are included in the set.

It would be great if we could schedule a meeting to go over my questions, since I found out that, so far, we are the only apparel vendor working with Kroger.

Also, please make sure replies are sent directly to me at:
gasemipour@fambrands.com

Last time, the email was sent to my boss instead.

Thank you,

Gazal

Re: Item Management XML

BigBuford — Thu, 14 May 2026 13:12:35 GMT

Hello,

Welcome back to the Community! It does display you've inquired on this issue via the Community and a Technical Support ticket. Please refer back to your Technical Support ticket of CXTECH-112641 for additional assistance.

Thank you for your patience!

Re: Item Management XML

George_C — Thu, 14 May 2026 13:16:19 GMT

Hello @gasemipour,

Thank you for reaching out.
I forwarded your questions to the agent, added them to the ticket, and confirmed that the ticket was created under your email gasemipour@fambrands.com

We will reply shortly, and we appreciate your continued use of the community.

Re: Item Management XML

gasemipour — Fri, 15 May 2026 18:25:21 GMT

Hi, We’ve been having a very difficult time communicating with the Level three/technical team regarding our integration project. We’ve been working on this for two months at least, and unfortunately the sample XML documentation has not been very helpful, and the explanations we’ve received have been unclear as well.

I’ve repeatedly asked for a quick meeting or call so we can discuss the issue directly instead of going back and forth through portal messages and support tickets while trying to find the right solution for our business. However, we were only provided with a phone number, and even then we haven’t been able to successfully reach the appropriate team.At this point, I’m honestly not sure what else we should do. Has anyone else had a similar experience with Level Three support?

Re: Item Management XML

alien — Mon, 18 May 2026 13:49:25 GMT

Hello @gasemipour and thank you for utilising our customer community.

It seems that our level 3 agent replied to your inquiry and found the cause of it.

Here is her reply:

Hi!

Thank you for your time on the phone today however, I am sorry to have reached you at a time that is inconvenient for you. We were able to validate your XML before our call and determined that the XML does contain 3 errors. Attached below contains these errors:

http://schemas.1worldsync.com/schemas/item/2.0/CatalogueRequest.xsd:11,50: warning: The XML Schema specifies a maxOccurs value of 1000; we are treating this value as 'unbounded'
1(2).xml:1,1644: Datatype error: Type:InvalidDatatypeValueException, Message:Value '' with length '0' is less than minimum length facet of '1' .
file:///c:/Users/ArianaBuford/Downloads/1340048451 (2).xml:1,1673: Required attribute 'name' was not provided
file:///c:/Users/ArianaBuford/Downloads/1340048451 (2).xml:1,4050: Element 'flex' is not valid for content model

I’ve emailed you a link to a Teams meeting

Thanks

You can also see this on the ticket you have opened with her CXTECH-112641.

Do you have any other questions?

Thank you and have a great day.