topic Re: Gross Weight issues in _Ask A Question for Item Management (IM)

Gross Weight issues

A_Flower — Fri, 17 Apr 2026 17:48:25 GMT

Good afternoon,

I'm having issues with the below. I'm not sure why it's saying my next lower level items is currently (0).

I read the post explaining this, but I'm still having a hard time figuring this out.

Can someone please help me?

Thank you!

Below is my GTIN

00030800920215

Re: Gross Weight issues

Val — Fri, 17 Apr 2026 20:10:24 GMT

Hello @A_Flower, thank you for continuing the use of the customer community.

Its great chatting with you again.

The weight of one Each for is 1,3 ounces. The Package is 54.9 ounces, however, because you have 45 Eaches per Pack, it should be a minimum of 58.5 ounces, please.

In general, whenever you have weight issues with any of your items, you can start from the lowest hierarchy level and multiply the weight of one item by how many of those items you have in the next level up to get the minimum weight for the higher level. For Net Weights, the values should be exact, while for Gross Weights, because these values also include packaging, the values must be "at least equal or greater than...".

We are here for you if anything else is needed, please. Always a please. Thank you and happy Friday! 🙂

Re: Gross Weight issues

A_Flower — Mon, 27 Apr 2026 10:53:28 GMT

Thanks so much, Val!

This solved my issue.

Re: Gross Weight issues

Val — Mon, 27 Apr 2026 13:32:45 GMT

Hello @A_Flower and thank you for the update, that is great to hear. We are here for you please if you come across any issues, it's always a pleasure. Thanks.