topic No Digital External Assets but Getting Validation Errors in _Ask A Question for Item Management (IM)

No Digital External Assets but Getting Validation Errors

zeez1011 — Wed, 15 Apr 2026 15:20:03 GMT

Hi. Anyone know how to get validation errors to clear for External Digital Assets when you have none? Okay, I did at one point but I removed them. However, the system still thinks there's a value for the Digital Asset Type Code (there's not) and is insisting I enter values for Image Facing and Image Background. Entering those means I need values in all the other fields.

I have no digital assets and can't publish if I don't get these errors to go away. Can anyone help?

Re: No Digital External Assets but Getting Validation Errors

Theo — Wed, 15 Apr 2026 15:47:30 GMT

Hello @zeez1011 . Thank you for utilizing our customer community.

If you encounter an error requesting you to add image facings, please note that these do not need to be added at the bottom of the item in the External Digital Asset section. Instead, the facings should be added to the existing images at the top of the item, as demonstrated in the screenshots I have attached below.

Please ensure that all your images have a facing and a background added, and that the facings are unique—no duplicates allowed. Each image must have its own distinct facing, in accordance with Kroger PDP Standards.

Kroger-API/Kroger Product Detail Page Guidelines

Re: No Digital External Assets but Getting Validation Errors

zeez1011 — Wed, 15 Apr 2026 15:56:22 GMT

Yep, that was it. Thanks.