topic Re: Unlinking Hierarchy in _Ask A Question for Item Management (IM)

Unlinking Hierarchy

URuizFoods01 — Tue, 14 Apr 2026 20:09:40 GMT

Hello,

So if I have published to multiple recipients but need to unlink the hierarchy. Do I have to withdraw/delete all of them? Do I need to go into product introduction and do anything, even if they have been submitted to Kroger, Albertson.

Thank you for your help!

Re: Unlinking Hierarchy

nancyVigo — Wed, 15 Apr 2026 11:13:03 GMT

@URuizFoods01, good morning!

I am enclosing a link to a previous post explaining this process:

https://community.1worldsync.com/t5/IM-Knowledge-Troubleshooting/How-to-Unlink-Items-in-IM/ta-p/6998

Whenever I have needed to withdraw publications in order to unlink hierarchies due any particular updates, I just went through the process listed on the post and did not have to go into Product Introduction.

I hope this helps...have a nice day!

Re: Unlinking Hierarchy

URuizFoods01 — Wed, 15 Apr 2026 20:12:12 GMT

Extremely helpful! Thank you so much.

Re: Unlinking Hierarchy

nancyVigo — Thu, 16 Apr 2026 12:03:01 GMT

@URuizFoods01, you're welcome...have a great day! 🙂

Re: Unlinking Hierarchy

CommunityJedi22 — Thu, 16 Apr 2026 12:09:21 GMT

Thank you @nancyVigo

Re: Unlinking Hierarchy

nancyVigo — Thu, 16 Apr 2026 12:14:30 GMT

@CommunityJedi22, you're welcome...have a great day! 🙂