topic Re: Removing "discontinued status" in _Ask A Question for Item Management (IM)

Removing "discontinued status"

HLBEV — Tue, 24 Mar 2026 14:29:34 GMT

I have recently taken over the management of items on 1WS, and when i do a filter with "discontinued items", a lot of items come up that are not actually discontinued, and i cannot figure out how to get them taken off the discontinued filter. there isn't a discontinued date or anything, only the starting date. any ideas?

Re: Removing "discontinued status"

Val — Tue, 24 Mar 2026 16:49:43 GMT

Hello @HLBEV and thank you for reaching out to our customer community. Welcome.

Can you please help us with a GTIN/ Item ID as an example to check this further for you? In Item Management, if the Discontinued Date is populated, this will add those items to the Discontinued items list/ filters. Thank you.

Re: Removing "discontinued status"

HLBEV — Wed, 25 Mar 2026 13:05:59 GMT

I have looked on most of them and there is nothing in the "discontinued date" portion. One in particular is this one, 00850072897301, which i just recently made some changes to in order to cater to one of our distributors playlist, and when i do a filter for "discontinued" this comes up. Help! haha

Re: Removing "discontinued status"

alien — Wed, 25 Mar 2026 13:42:17 GMT

Hello @HLBEV and thank you for utilising our customer community.

The item you mentioned is no longer marked as being discontinued but you have 90 items that still are and if you open them they do have a discontinued date.

Removing that date and saving them again should change their status.

Thank you and have a great day.

Re: Removing "discontinued status"

HLBEV — Thu, 26 Mar 2026 16:10:08 GMT

But on all of the 90 items i am showing, none should be discontinued. and there is nothing in the discontinued date portion, so how can i get those all removed from discontinued?

Re: Removing "discontinued status"

Val — Thu, 26 Mar 2026 16:34:05 GMT

Hello @HLBEV and thank you for the follow-up.

I checked a few items from the discontinued list and they all so far have the discontinued date populated. Here are some example GTINs: 00850015250071, 00856687008873, 00856267005711, 20856267005753 and others. If you find an item in the list without a discontinued date, please let us know and we would be delighted to check further. For more details about how to discontinue items, we have a detailed article here, please: Discontinued Date - Definitive Thoughts & Best Practices for Discontinuing Items in IM. Thank you.

Re: Removing "discontinued status"

HLBEV — Thu, 26 Mar 2026 20:35:03 GMT

thank you! I will check!