topic Re: Image in 1WS - Publication Impact: Error / Warning in _Ask A Question for Item Management (IM)

Image in 1WS - Publication Impact: Error / Warning

Billing_SRK — Fri, 20 Mar 2026 14:27:00 GMT

Hello,

How can I fix this "error/warning" indicated in the screenshot?

Can I still publish into Kroger with no issues.

Please let me know.

Thanks for your help!

Re: Image in 1WS - Publication Impact: Error / Warning

Maria — Fri, 20 Mar 2026 16:33:54 GMT

Hello @Billing_SRK Thank you for using our community! Welcome.

The reason your publication failed is that Kroger requires at least one Front – Primary image for your consumer units, and the image currently provided is not accepted.

If the correct images are not available at the moment, an alternative would be to update the First Ship Date/Time to a future date (for example, three weeks ahead). Please remove the current images you have attached, also.

Thank you!

Re: Image in 1WS - Publication Impact: Error / Warning

Billing_SRK — Fri, 20 Mar 2026 22:35:49 GMT

The item is now synchronized, however I cannot find the IMF#. Could you please let me know how to retrieve the IMF? See screenshot below. Thanks.

Re: Image in 1WS - Publication Impact: Error / Warning

Val — Mon, 23 Mar 2026 13:01:51 GMT

Hello @Billing_SRK and thank you for the follow-up and for continuing to use the customer community.

Can you please let us know which GLN the item is added under? We tried 1100001008780 but could not find the GTIN from the screenshot under this GLN.
The IMF may be in the Worklist in an earlier entry. Alternatively, if it is not assigned yet, this would be because the Submission Reason Code may have been left blank. We can check for you. Thank you.