topic New Item Spread Sheet upload in _Ask A Question for Item Management (IM)

New Item Spread Sheet upload

RyanDavis — Fri, 06 Feb 2026 19:20:08 GMT

I've downloaded a template for PRO SPORTS APPAREL (956). I've filled out the spread sheet for 1 item. Ive then uploaded said item. The issue I'm having is it says its been "uploaded" it shows me no error's. However it says under Items processed is 0 and items failed is 0. Does this mean it was successful or non successful? Ive attached a screen shot. I have 480 items I need to upload into the system for Kroger. It takes approximately 15-20 Min to do them one by one in Syndigo. This is far to tedious. There has to be a better way. So ive tried doing the upload spread sheet methond hoping to speed up the process. Does anyone have any tips or tricks? Or maybe a better way of doing this?

Please advise,

Re: New Item Spread Sheet upload

RyanDavis — Fri, 06 Feb 2026 22:32:10 GMT

Update I've now gotten this message, I've attached a screenshot. " Item.... is not currently in the system, so it cannot be modified. Note: Only items with target market ‘US’ are accessible within SDL. This item will not be processed." Does anyone have advise? Im trying to use the upload feature for new items.

Thanks,

Re: New Item Spread Sheet upload

alien — Mon, 09 Feb 2026 14:44:52 GMT

Hello @RyanDavis and welcome to the customer community. Thanks for reaching out

If the items have not been added already, you will need to check the column named Operation on the SDL spreadsheet as it has to have the option that says ADD and not the APPEND or MODIFY as it will try to update items that have not been added yet.

If you are new to using the Kroger SDL spreadsheet you might want to take a look at the documentation we have on the topic 101 Basic - Spreadsheet Data Loader (SDL) in Product Introduction for Kroger as it explains in detail how the spreadsheet data loader works.

Thank you and have a great day.