topic Kroger API - Migrating Kroger VIP data in _Ask A Question for Item Management (IM)

Kroger API - Migrating Kroger VIP data

TM_Feldkamp — Mon, 19 Jan 2026 19:39:29 GMT

Hi,

Where is the form to complete to initiate migration from Kroger VIP to Item Management Kroger API? Also, are you automatically migrating Kroger VIP data even if the form was not completed? Kroger VIP is sunsetting at the end of January - what happens if your data has not been migrated?

Thank you,

Tracy

Re: Kroger API - Migrating Kroger VIP data

ana_neamtu — Tue, 20 Jan 2026 12:49:24 GMT

Hello, @TM_Feldkamp, and welcome back!

You can join the 1WorldSync Migration Queue by clicking the link below, then scrolling down to the bottom of the page so you can complete the online form:
https://resources.1worldsync.com/commerce-suite/user-guide/faqs

VIP data is migrated based on the form and information regarding the timeframe for the VIP sunset has now been posted under the Home > Alerts and Notification section of the VIP portal.

Please don't hesitate to contact us if you have any further questions.

Thank you

Re: Kroger API - Migrating Kroger VIP data

Kitty — Thu, 29 Jan 2026 20:58:57 GMT

That link to the online mirgration form is broken.

Re: Kroger API - Migrating Kroger VIP data

JustinW — Thu, 29 Jan 2026 21:21:58 GMT

Hi @Kitty, thanks for reaching out in the Community. To be added to the migration queue, please use the following link to open a ticket with our Technical Support team to get the needed steps.

https://community.1worldsync.com/t5/custom/page/page-id/CustomCreateCrmSupportCase

Re: Kroger API - Migrating Kroger VIP data

Bioworld — Tue, 17 Mar 2026 17:15:21 GMT

Was there a set date to submit the Migration Queue request?

Re: Kroger API - Migrating Kroger VIP data

Maria — Tue, 17 Mar 2026 19:05:35 GMT

Hello @Bioworld Thank you for using our community! Welcome!

You can submit your migration form whenever needed. For more details, please get in touch with your Syndigo account owner.

Thank you!

Re: Kroger API - Migrating Kroger VIP data

Bioworld — Wed, 25 Mar 2026 17:41:32 GMT

How do I check the status of my migration ticket?

Re: Kroger API - Migrating Kroger VIP data

Val — Wed, 25 Mar 2026 19:56:25 GMT

Hello @Bioworld and thank you for using the customer community. Welcome.

You can reply to the emails you received for that request or reach out to your Account Manager for more information about the current status of the migration, please. Thank you.