topic Pallet TI HI in _Ask A Question for Item Management (IM)

Pallet TI HI

jschumann — Tue, 05 Oct 2021 18:24:43 GMT

I am getting the error that I need TI HI on a pallet item. The item is a pallet. Therefore the pallet TI HI should go on the line:

Number of Items in a Complete Layer/GTIN Pallet Ti

Correct? It is not letting me...what am I missing? See attached image for errors.

Re: Pallet TI HI

CommunityJedi22 — Tue, 05 Oct 2021 18:38:23 GMT

Good afternoon and thank you for reaching out. It's good to talk (chat) with you again. I looked at your GTIN hierarchy for the GTIN in your screen capture. I see, at the pallet GTIN level, you have both the pallet and non-pallet GTIN Ti/Hi attributes populated. Since this is an actual pallet configuration, you really only need the pallet GTIN versions.

I validated at the Pallet level and it validated for me. Did you make any other changes as I am not seeing the errors you are showing...

Re: Pallet TI HI

jschumann — Tue, 05 Oct 2021 18:42:55 GMT

I saw that because of a review we received back from GFS telling us to populate the TI HI. Tried to delete the nonGTIN pallet TI and HI and that is when i am getting the errors.

Re: Pallet TI HI

jschumann — Tue, 05 Oct 2021 18:49:37 GMT

as soon as I delete it, it turns red and tells me it is mandatory.

Re: Pallet TI HI

jschumann — Tue, 05 Oct 2021 18:53:59 GMT

UGH! NEVERMIND it is that annoying ALL thing that you can't hardly tell is highlighted. You have to delete that too. Grrrr..

Re: Pallet TI HI

CommunityJedi22 — Tue, 05 Oct 2021 18:55:35 GMT

HaHa, I was looking at it for ya and just saw your note 🙂

Re: Pallet TI HI

jschumann — Tue, 05 Oct 2021 18:59:06 GMT

Drives me nuts when I miss something like that...I swear I try everything TWICE before posting on here. Y'all need to make that ALL stand out a little more. OR have a message that says HEY DUMMY....look at the other half of that attribute.....