topic Re: Kroger API Class in _Ask A Question for Item Management (IM)

Kroger API Class

lflanary — Thu, 12 Jun 2025 12:56:22 GMT

Per the instructions I added the Kroger Class as an alternative. Received a CIC from another customer says "invalid value of Kroger Class for alternate classification agency. Do I only apply the Kroger Classification on Kroger labeled products or all products we publish to them? Thanks!

Re: Kroger API Class

RenaeB — Thu, 12 Jun 2025 13:06:09 GMT

Hello @lflanary,

Welcome back!

Could you please share the GTIN associated with the CIC you received so we can review it?

Re: Kroger API Class

lflanary — Thu, 12 Jun 2025 13:16:30 GMT

10023709121064 - however, once I received the notice from other customers I removed the Kroger Classification

Re: Kroger API Class

RenaeB — Thu, 12 Jun 2025 13:53:30 GMT

Hello @lflanary,

Have you already completed the Kroger API migration process?
If so, you should no longer be using The Kroger Company GLN 0011110000019. Doing so will put you out of sync with the Kroger API and may require another migration.

The Kroger Class is linked via the Kroger playlist. Removing this playlist breaks the connection—though the data remains saved, it will no longer sync properly. To ensure your data flows to the correct recipient, always keep the playlist assigned.

Receiving a CIC response from another recipient is not an issue—they may store the data, but not actively use it.

To stay aligned with the Kroger API process, I recommend publishing to GLN 0838016000123 – Kroger API Certification Queue. This ensures your items are approved through the QA queue and properly move forward within the Kroger Certified API flow.

Following the correct process will help reduce errors and streamline your submissions.

Re: Kroger API Class

lflanary — Thu, 12 Jun 2025 13:56:04 GMT

I am still in the process of cleaning my data before submitting to the Certification Queue for review. I can go back and add the Kroger playlist to this item but am concerned about the warning notices from other customers about having the alternative Kroger Class listed.

Re: Kroger API Class

RenaeB — Thu, 12 Jun 2025 14:55:43 GMT

Hello @lflanary,

If you follow the correct Kroger API process and ensure the Kroger playlist is enabled, you won’t receive warnings from other customers. The Kroger Class data will only flow to Kroger via the API, as intended.

Once you follow the correct steps, these warnings will stop appearing. Please note that the warnings you've received so far will not impact your items with any other customers.

Re: Kroger API Class

lflanary — Thu, 12 Jun 2025 14:29:27 GMT

I know this is a learning curve so I do ask your patience with my questions. I believe I am following the correct steps as instructed from the webinar. I have migrated my items from VIP to IM and am now running the Kroger playlist to see what needs to be reviewed/corrected before submitting to the Certification Queue. To prepare my items for the publication to the Certification Queue I need to add the Kroger Class. Once that item is saved, that Kroger Class information will go to all customers who I have published that item to, not just Kroger. Thank you for looking into this for me, it is appreciated.

Re: Kroger API Class

RenaeB — Thu, 12 Jun 2025 14:55:22 GMT

Hello @lflanary,

There’s always a learning curve—and we’re here to support you every step of the way! 😎

Feel free to ask as many questions as you need. Our goal is to make sure you're on the right track to success.

We’re genuinely excited about the Kroger API and the time-saving benefits it brings. No need to worry—once your items are ready for the Certification Queue, you'll start seeing fewer warning messages from other customers.

Please never hesitate to reach out. We’re here to be your partner throughout this new Kroger API journey.

Re: Kroger API Class

Kateryna — Tue, 21 Oct 2025 15:25:12 GMT

Hi Tem,

I can see here the communication regarding Kroger Class_ CICs from other customers.

All the migration process has been completed successfully long ago. But we have too many CICs from different customers about this:

GTIN:00773479020038 Invalid value of KROGER_CLASS for Alternate Classification Agency. Data was stored but should be reviewed and may need to be corrected.

Up to 20 review CICs.

Please could you take a look at the set up of 1 of the GTINs - 00773479020038 for example?

Thank you in advance.

Re: Kroger API Class

Theo — Tue, 21 Oct 2025 15:50:41 GMT

Hello @Kateryna , thanks for continuing the use the community.

If you encounter any errors related to Kroger Attributes from other retailers, you can disregard them, as these attributes are not required for them. Upon reviewing the items mentioned, it appears they have successfully synchronized with both the Kroger Certification Queue and the Certified Items GLN.

Re: Kroger API Class

Kateryna — Tue, 21 Oct 2025 16:01:44 GMT

Hi @Theo ,

Thank you,

Do you mean we can disregard 20 review CICs regarding this KROGER_CLASS notice?

If it doesn't affect the publications to other trading partners isn't there any possibility to skip this CIC so it wouldn't reflect in our account?

Thank you,

Re: Kroger API Class

DanV — Tue, 21 Oct 2025 16:22:02 GMT

Hello, @Kateryna , and welcome back.

Our escalation teams are working on a solution where the Kroger Class will only be sent to Kroger on the outbound CIN once implemented, and moving forward, you shouldn't receive Review CICs for Kroger Class from any other recipient aside from Kroger. For those Review CICs that are already there, each recipient would need to send an updated CIC to overwrite the Review.

Re: Kroger API Class

Kateryna — Tue, 21 Oct 2025 16:29:19 GMT

Wow, good news, thank you!

As for the existing Review CICs (that are already there), do we need to contact the recipients directly and ask them about the update or will the system be updated automatically and then the CICs will be changed?

Thank you for your patience - there are still so many questions to cover. 😊😉

Re: Kroger API Class

DanV — Tue, 21 Oct 2025 17:05:01 GMT

Hi @Kateryna

I have a note to circle back to this post after this solution has been implemented and we have more details.

Re: Kroger API Class

Kateryna — Tue, 21 Oct 2025 17:18:05 GMT

Thank you, @DanV and the Team!

Have a nice day ahead.

Re: Kroger API Class

DanV — Thu, 23 Oct 2025 18:18:33 GMT

Hi @Kateryna

We implemented a fix yesterday, 10/22, so that Kroger Class will only be sent to Kroger moving forward.

For those Review CICs received before the fix was implemented, please republish those items from Manage Publications using the “Republish” option. When the recipient sends an updated CIC, it will overwrite the Review CIC about the Kroger Class.

Re: Kroger API Class

Kateryna — Thu, 23 Oct 2025 20:06:53 GMT

Hi @DanV ,

It a great news!

Appreciate your and your Team' s assistance!

Will proceed as recommended. Undoubtedly, this will help others as well.

Thank you and have a great day.