topic What does "400 Bad Request" Mean? in _Ask A Question for Item Management (IM)

What does "400 Bad Request" Mean?

CCapps — Mon, 06 Oct 2025 15:59:18 GMT

Good Morning,

I got my CIC message that I need to input a higher resolution of image in for one of my products. I've tried to replace the image multiple times and keep getting the same popup. (image attached). Can someone please tell me what the error message means and how I can update this image to republish? Thank you!

Re: What does "400 Bad Request" Mean?

Val — Mon, 06 Oct 2025 16:04:59 GMT

Hello @CCapps and thank you for reaching out to our customer community. Welcome.

This issue has been occuring this morning and we are working on solving this as soon as possible. We will let you know here once a fix is in place so that you can add your Digital Assetts as intended.

Thank you for your time while working through this.

Re: What does "400 Bad Request" Mean?

CCapps — Mon, 06 Oct 2025 16:06:31 GMT

Thank you so much! 🙂

Re: What does "400 Bad Request" Mean?

CommunityJedi22 — Mon, 06 Oct 2025 16:12:56 GMT

Hello, all. I just added this post in case you want to follow it for updates:

https://community.1worldsync.com/t5/IM-Issues-Messages/10-6-2025-IM-Incident-404-Error-When-Uploadimg-Images-in-Prod/ta-p/20505

Re: What does "400 Bad Request" Mean?

Val — Tue, 07 Oct 2025 12:44:57 GMT

Good morning @CCapps and thank you for your time and patience while this issue was taken care of. Our technical teams resolved this last evening and the upload function should be working as intended once again.

Please let us know if you encounter any related issues or have any questions and we would be delighted to help where needed. Thanks!