topic Re: System issues in _Ask A Question for Item Management (IM)

System issues

A_Flower — Mon, 06 Oct 2025 12:20:54 GMT

Good morning,

I'm trying to add an image and I keep getting this box (see screenshot).

Are there technical issues this morning?

Thank you!

A_Flower

Re: System issues

Val — Mon, 06 Oct 2025 13:24:01 GMT

Hello @A_Flower and thank you for taking the the time to let us know.

We are trying to resolve this as soon as possible and will let you know once we have more details about the issue. This seems to be impacting several GLNs currently.

Thank you for your time while resolving this.

Re: System issues

CommunityJedi22 — Mon, 06 Oct 2025 16:13:28 GMT

Hello, all. I just added this post in case you want to follow it for updates:

https://community.1worldsync.com/t5/IM-Issues-Messages/10-6-2025-IM-Incident-404-Error-When-Uploadim...

Re: System issues

Val — Tue, 07 Oct 2025 12:43:21 GMT

Good morning @A_Flower and thank you for your time and patience while the issue was taken care of. Our technical teams resolved this issue last evening.
Please let us know if you encounter any related issues or if you have any questions. Thanks!

Re: System issues

A_Flower — Tue, 07 Oct 2025 13:08:29 GMT

Thanks so much!