topic Re: U.S. Foodservice Error Message "GRN is not in choice list" in _Ask A Question for Item Management (IM)

U.S. Foodservice Error Message "GRN is not in choice list"

nancyVigo — Tue, 12 Aug 2025 18:14:37 GMT

Good morning team!

Please, see screen shot attached showing an error message from U.S. Foodservice that I have not seen before and can't seem to find how to address it.

Thanks in advance!

Re: U.S. Foodservice Error Message "GRN is not in choice list"

George_C — Tue, 12 Aug 2025 15:30:08 GMT

Hello @nancyVigo, it's good chatting with you again. We checked the items provided, and GRN is the UOM for Grain, and under your nutritional information in the EA, at the Insoluable Fibre, you have the unit of measure as Grain, and that is not a value that US Foods has in their list. Please change the UOM for Insoluable Fibre, update the effective date on the CA and EA to today to send a Change by Refresh message, and save the items.

Re: U.S. Foodservice Error Message "GRN is not in choice list"

nancyVigo — Tue, 12 Aug 2025 17:29:12 GMT

@George_C, thank you so much for letting me know how to fix this issue!

I had to add the "All Populated" and "Advanced View" to be able to find it, but I did and it is updated!

Have a great afternoon! 🙂

Re: U.S. Foodservice Error Message "GRN is not in choice list"

JustinW — Tue, 12 Aug 2025 20:08:56 GMT

Hi @nancyVigo, thanks for providing the updated steps for the Community. Glad that it worked.