topic Re: CIC message creator 1WorldSync in _Ask A Question for Item Management (IM)

CIC message creator 1WorldSync

lflanary — Tue, 01 Jul 2025 15:19:15 GMT

I have a review that shows the creator as 1WorldSync and not the customer. I have made the necessary correction but this is still showing. Is this something you can look at for me? If so, I will provide the GTIN. Thank you!

Re: CIC message creator 1WorldSync

George_C — Tue, 01 Jul 2025 15:44:26 GMT

Hello, @lflanary, and welcome back. Yes, please provide us with a GTIN so we can further help. Thank you.

Re: CIC message creator 1WorldSync

lflanary — Tue, 01 Jul 2025 15:53:41 GMT

10074865447291. Thank you!!!

Re: CIC message creator 1WorldSync

George_C — Tue, 01 Jul 2025 16:07:54 GMT

Hi @lflanary, Thank you for the swift response.
As we checked the GTIN provided, you corrected the fields mentioned on the previous CIC.
The update was sent successfully from the 1WS end, but there is no new CIC from the retailer. We recommend contacting Sysco Corporation for more information, as they should see the item on their side.

Re: CIC message creator 1WorldSync

lflanary — Tue, 01 Jul 2025 16:52:57 GMT

Thank you!