topic Re: Error / Warning status gdsn312 : Ordering Unit Indicator (isOrderableUnit) must be true for at l in _Ask A Question for Item Management (IM)

Error / Warning status gdsn312 : Ordering Unit Indicator (isOrderableUnit) must be true for at least

ekalpin — Wed, 04 Jun 2025 14:04:59 GMT

I am trying to submit but getting this error

Error / Warning status

gdsn312 : Ordering Unit Indicator (isOrderableUnit) must be true for at least one GTIN within a hierarchical configuration.

Re: Error / Warning status gdsn312 : Ordering Unit Indicator (isOrderableUnit) must be true for at l

CommunityJedi22 — Wed, 04 Jun 2025 14:11:39 GMT

Hello @ekalpin and welcome to the customer community. Thanks for reaching out. Please take a look at this post and let us know if you have any questions: https://community.1worldsync.com/t5/IM-Knowledge-Troubleshooting/Unit-Indicators-in-IM/ta-p/7820

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Re: Error / Warning status gdsn312 : Ordering Unit Indicator (isOrderableUnit) must be true for at l

ekalpin — Wed, 04 Jun 2025 14:17:11 GMT

That's what I have though. See attached

Re: Error / Warning status gdsn312 : Ordering Unit Indicator (isOrderableUnit) must be true for at l

Val — Wed, 04 Jun 2025 14:26:56 GMT

Hello @ekalpin and thank you for the follow-up.

When publishing a hierarchy to your retailer(s), only the highest level needs to be published (with very rare exceptions, potentially for replenishable Displays, but that is not the situation here). This is because any lower levels are going to be sent along with the publication level and will feature as a hierarchy on the retailers' side. We have an article that covers this topic in more detail here: Troubleshooting IM - How to Publish at Appropriate Hierarchy Level

Please let us know if this helped or if there is anything else we may assist with for this request. Thank you and have a wonderful day!