topic Re: Warning status - Hierarchical in _Ask A Question for Item Management (IM)

Warning status - Hierarchical

hello2024 — Tue, 08 Apr 2025 20:53:59 GMT

Good afternoon

Please your help, I'm trying to publicate an each and case item to Kroger VIP, but each items shows an error:

Error / Warning status

gdsn312 : Ordering Unit Indicator (isOrderableUnit) must be true for at least one GTIN within a hierarchical configuration.

When I check the hierarchy, my case item is an ordering unit, and each item is not (which it's correct).

Can you help me to clarify why I have that error?

I appreciate your help.

Daniela Lara

Re: Warning status - Hierarchical

Val — Tue, 08 Apr 2025 21:17:28 GMT

Thank you for continuing the use of the Community, @hello2024. Welcome back.

When publishing a hierarchy (Case+Each in this example) to any retailer, you only need to publish the highest level, please, because everything linked is automatically submitted along with that highest level to your retailers.

We have an article that covers the most common hierarchy setup here: Unit Indicators in IM and also a video that helps with more details about publishing here: How to Publish & Confirm Sync Status in Item Management - Quick Sheets.

For Kroger specifically, you can find more general information to get started here Kroger Quick Sheets for GDSN VIP and more detailed information here Kroger VIP - Reference Manual for GDSN Information Providers.

Please let us know if there is anything else we may assist with for this request and we would be delighted to. Thank you!

Re: Warning status - Hierarchical

hello2024 — Wed, 16 Apr 2025 13:41:04 GMT

Thank you so much! I have my item already submitted 🙂