topic Re: No way to upload an image in _Ask A Question for Item Management (IM)

No way to upload an image

entosense — Tue, 14 Sep 2021 13:27:59 GMT

Hi,

This is my first product and I see where I should upload images but there is no link to do so.

I attached an image of what I see.

Thanks.

Bill

Re: No way to upload an image

jcharles — Tue, 14 Sep 2021 15:32:15 GMT

Bill, Welcome to the 1Worldsync Community!

I took a look at your account because you should see a link to add images.

Can you take a look now and let me know if you see it now?

Re: No way to upload an image

entosense — Tue, 14 Sep 2021 15:34:17 GMT

Still comes up the same without a link to load the images.

Do you want the page link?

Bill

Re: No way to upload an image

entosense — Tue, 14 Sep 2021 15:35:25 GMT

Item ID: 00850004399941

Re: No way to upload an image

entosense — Tue, 14 Sep 2021 16:13:12 GMT

I logged out and back in - it's showing up now!

Thanks!!

Bill

Re: No way to upload an image

LouiesMeats — Tue, 02 Jan 2024 22:47:12 GMT

I'm having this issue. I keep failing publications but I cannot upload photos. How can you upload photos from the computer I'm on??

Re: No way to upload an image

Montavio — Tue, 02 Jan 2024 22:58:54 GMT

Hi @LouiesMeats! Thank you for reaching out. You should see this option at the top of the item editing page. Could you send us the item in question so that we can provide a screenshot?

Re: No way to upload an image

LouiesMeats — Wed, 03 Jan 2024 10:53:21 GMT

Re: No way to upload an image

Julie — Wed, 03 Jan 2024 15:01:15 GMT

Hello @LouiesMeats, I have attached below the documentation on how to add Digital Assets (Images):https://community.1worldsync.com/t5/DAM-Docs/IM-Quick-Sheet-for-Digital-Asset-Management-DAM/ta-p/2263?attachment-id=263

Please let me know if that helped. Thank you.

Re: No way to upload an image

Montavio — Wed, 03 Jan 2024 15:02:13 GMT

@LouiesMeats, thanks for sending that over. I went ahead and updated some settings on your company account that should allow you to see the following option when going into an item to edit it:

You should see the option to "Choose files to upload" when you open the item. This is what you should select to choose images from your computer. If you open an item in Item Management and do not see this at the top of the item editing page please let us know. Thanks!