topic Re: Levels of Hierarchy in _Ask A Question for Item Management (IM)

Levels of Hierarchy

TSKP2021 — Wed, 12 Oct 2022 19:04:06 GMT

Can you have just 1 level of hierarchy? Our product is only available as a case pack. We do not split up a case and we do not individually UPC sticker the product as it is for food service and everything goes directly into restaurants and therefore no stickers are needed on the individual items within the case. We only have the GTIN number for them to purchase under and that is the number we also ship and invoice under.

Re: Levels of Hierarchy

CommunityJedi22 — Wed, 12 Oct 2022 19:48:30 GMT

Yes, you can certainly publish a single-level hierarchy. You may need to ensure the hierarchy structure you are sending is what your trading partner is expecting.

Re: Levels of Hierarchy

TSKP2021 — Thu, 13 Oct 2022 18:46:22 GMT

Thank you. They know we only offer items by the case.

Re: Levels of Hierarchy

TSKP2021 — Thu, 13 Oct 2022 20:55:43 GMT

I am getting an error message when I try to publish. Since I only have 1 level of hierarchy there isn't anything to link it to but here is the error message I am getting.

"Your parent and child direct link quantities should match your parent item total count of all products. (Total qty of next lower trade item). I don't know what I need to correct.

Re: Levels of Hierarchy

CommunityJedi22 — Thu, 13 Oct 2022 21:01:21 GMT

Since your hierarchy is a single level, do you have your Qty Next Level Items set to 1?

Re: Levels of Hierarchy

TSKP2021 — Fri, 14 Oct 2022 17:23:53 GMT

I did not have it set to 1 but I changed that field to 1 as well as the item total count of all products to 1 and it then let me publish it successfully. Thank you for your help.

Re: Levels of Hierarchy

CommunityJedi22 — Fri, 14 Oct 2022 17:27:35 GMT

at news 😁

Re: Levels of Hierarchy

HandiFoil — Fri, 21 Oct 2022 13:42:47 GMT

How can I delete a child from the high hierarchy if I published by mistake? I deleted the publication, i wanted to delete the child from the high hierarchy and add the correct child and now it's not letting me because it's said that the item was published. can you please help me?

the GTIN: 10052092848180. correct child GTIN: 00052092701921

Re: Levels of Hierarchy

CommunityJedi22 — Fri, 21 Oct 2022 14:08:22 GMT

When deleting a publication in order to make a hierarchy/structure change, you must wait 25 hours before making any other changes. You are almost there. Please try again in a couple hours and let me know if you encounter the issue again. You deleted the publication yesterday at 10:04 am CT.

Re: Levels of Hierarchy

nancyVigo — Fri, 10 Mar 2023 15:15:24 GMT

@HandiFoil , I just came across the same issue and was given the same advice. Thanks @CommunityJedi22 for all your help! 🙂