https://community.1worldsync.com/t5/Ask-A-Question-for-Item/UMA-Forgot-Password-Error-Message/m-p/7666#M4316 <P>Hello - I need to add a new user in the UMA for PI but I get an error message when I do forgot password.&nbsp; I get&nbsp;</P> <CENTER> <H1>503 Service Temporarily Unavailable</H1> </CENTER> Thu, 27 Apr 2023 16:00:11 GMT kmduda 2023-04-27T16:00:11Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/UMA-Forgot-Password-Error-Message/m-p/7666#M4316 <P>Hello - I need to add a new user in the UMA for PI but I get an error message when I do forgot password.&nbsp; I get&nbsp;</P> <CENTER> <H1>503 Service Temporarily Unavailable</H1> </CENTER> Thu, 27 Apr 2023 16:00:11 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/UMA-Forgot-Password-Error-Message/m-p/7666#M4316 kmduda 2023-04-27T16:00:11Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/UMA-Forgot-Password-Error-Message/m-p/7668#M4317 <P>Hello,&nbsp;</P> <P>In order to resolve this error please follow the steps below:</P> <OL> <LI><SPAN> Clear your browser's cache and browsing history&nbsp;</SPAN></LI> <LI><SPAN> Close the browser and reopen it</SPAN></LI> <LI><SPAN> Go to our website 1worldsync.com without using a bookmark</SPAN></LI> <LI><SPAN> Top - right, please click on Login</SPAN></LI> <LI><SPAN> Select The Product where you would need to log in - Login to Prod</SPAN></LI> </OL> <P><SPAN>I've also attached the link below to a tutorial on how to add a user within UMA</SPAN></P> <P><SPAN><A href="https://community.1worldsync.com/t5/UMA-Docs/Adding-Users-in-Production-UMA/ta-p/5272#.ZErHk9B4G2E.link" target="_blank">https://community.1worldsync.com/t5/UMA-Docs/Adding-Users-in-Production-UMA/ta-p/5272#.ZErHk9B4G2E.link</A></SPAN></P> Thu, 27 Apr 2023 19:07:14 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/UMA-Forgot-Password-Error-Message/m-p/7668#M4317 BigBuford 2023-04-27T19:07:14Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/UMA-Forgot-Password-Error-Message/m-p/7669#M4318 <P>Hello,&nbsp;</P> <P>In order to resolve this error please follow the steps below:</P> <OL> <LI><SPAN> Clear your browser's cache and browsing history&nbsp;</SPAN></LI> <LI><SPAN> Close the browser and reopen it</SPAN></LI> <LI><SPAN> Go to our website 1worldsync.com without using a bookmark</SPAN></LI> <LI><SPAN> Top - right, please click on Login</SPAN></LI> <LI><SPAN> Select The Product where you would need to log in - Login to Prod</SPAN></LI> </OL> <P><SPAN>I've also attached the link below to a tutorial on how to add a user within UMA</SPAN></P> <P><SPAN><A href="https://community.1worldsync.com/t5/UMA-Docs/Adding-Users-in-Production-UMA/ta-p/5272#.ZErHk9B4G2E.link" target="_blank">https://community.1worldsync.com/t5/UMA-Docs/Adding-Users-in-Production-UMA/ta-p/5272#.ZErHk9B4G2E.link</A></SPAN></P> Thu, 27 Apr 2023 19:07:17 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/UMA-Forgot-Password-Error-Message/m-p/7669#M4318 BigBuford 2023-04-27T19:07:17Z