topic Re: Errors for Associated Food Stores in _Ask A Question for Item Management (IM)

Errors for Associated Food Stores

foodingredients — Tue, 12 Sep 2023 14:18:41 GMT

Hello,

I keep getting errors for some items that I've published for 0041172100006---Associated Food Stores Inc that I'm missing a Main Product Image, the Net package quantity is required, and the package weight is required. I have checked and all fields and requirements are populated and yet the errors continue to be there. Any suggestions? Here is an example GTIN 50027000732309

Thanks

Re: Errors for Associated Food Stores

jcharles — Tue, 12 Sep 2023 15:20:25 GMT

Hi Melanie,

I have reached out to Syndigo to see if they could advise us if these are legitimate errors or if Syndigo is experiencing issues with this GLN. I will advise the moment they respond. The ticket number is case # 01542464

Re: Errors for Associated Food Stores

jcharles — Tue, 12 Sep 2023 15:53:44 GMT

I have a response from Syndigo regarding those attributes, let me know if you need help with those attributes.

Re: Errors for Associated Food Stores

foodingredients — Thu, 14 Sep 2023 20:22:40 GMT

I'd love help, I've checked and as far as I can tell every one of my items has a primary image and has the net content and the uom.

Thanks

Re: Errors for Associated Food Stores

CommunityJedi22 — Thu, 14 Sep 2023 21:14:35 GMT

Hello @foodingredients let us dig a little further for you to see what we can find. Be back with ya...

Re: Errors for Associated Food Stores

jcharles — Fri, 15 Sep 2023 18:29:59 GMT

Melanie,

Could you attempt to republish from Maintain Publications as New? I curious since we have the requested attributes are present. Please let me when you republish and we can monitor.

Re: Errors for Associated Food Stores

foodingredients — Fri, 15 Sep 2023 19:57:05 GMT

Just republished 50027000732309 as NEW. Thanks