topic Re: Error SLTL0017 File is empty? On IMPORT in _Ask A Question for Item Management (IM)

Error SLTL0017 File is empty? On IMPORT

sealskin22 — Fri, 15 Jul 2022 19:53:24 GMT

Hello, I am trying to import items but the response i am receiving is

Errors

SLTL0017 : The file could not be processed because the file is empty

Re: Error SLTL0017 File is empty? On IMPORT

jcharles — Fri, 15 Jul 2022 19:59:29 GMT

Hello and Welcome,

Can you try to populate Columns B & C and see what your response will be? The two columns have to populated for the items to be processed. You can chose to import all of yours items or just specific ones.

Re: Error SLTL0017 File is empty? On IMPORT

sealskin22 — Fri, 15 Jul 2022 20:02:38 GMT

Same error:

Errors

SLTL0017 : The file could not be processed because the file is empty

Re: Error SLTL0017 File is empty? On IMPORT

jcharles — Fri, 15 Jul 2022 20:11:46 GMT

Unfortunately, your sheet has been corrupted. This type of issue is common if you copy and past into our template. If you copy from another sheet you might pick up some formatting that is going to cause your sheet to fail.

I recommend using a new template and manually load your first item. We want to make sure the line will load using the FUSE template. Once you confirm that one has been added then you can drag down the column and know the content is solid.

Let us know how you decide to go.

Re: Error SLTL0017 File is empty? On IMPORT

sealskin22 — Fri, 15 Jul 2022 20:15:32 GMT

1) to confirm the FS_Item is the template yes? If we wanted to just upload this tab would that be ok?

2) Is the first row the header? When we download the template we are shown this:

3) Any Empty column, can we completely remove off the sheet?

Re: Error SLTL0017 File is empty? On IMPORT

sealskin22 — Fri, 15 Jul 2022 20:16:13 GMT

header

Re: Error SLTL0017 File is empty? On IMPORT

sealskin22 — Fri, 15 Jul 2022 20:20:09 GMT

just a heads up, the file was not corrupt but rather it did not like ", we have to use '' instead.

Re: Error SLTL0017 File is empty? On IMPORT

sealskin22 — Fri, 15 Jul 2022 20:24:01 GMT

now we we are seeing normal errors. will take it from here until next big error. ty

Re: Error SLTL0017 File is empty? On IMPORT

jcharles — Fri, 15 Jul 2022 20:33:21 GMT

Hello again,

1. Yes you can load one or al of them. The Import Item being NO will make that row be ignored.

2. No, I would leave that row alone and begin on the fourth line.

3. Do not delete any columns, as it will corrupt the file entirely.

I am glad you found the offending issue with your sheet and I will tuck that little piece of info away for the next suppliers.

Re: Error SLTL0017 File is empty? On IMPORT

robinatafg — Thu, 13 Feb 2025 17:16:44 GMT

I am having the same issue as well. The change is column NVA, NVB, NVE, NVI, NVJ. It has to do with the FSMA204 Traceability Regulation.

Re: Error SLTL0017 File is empty? On IMPORT

Val — Thu, 13 Feb 2025 17:37:34 GMT

Hello @robinatafg, thanks for continuing the use of the community.

The issue in your case is caused by missing values in the "Operation" and "Import Item?" fields. To access the attributes, please unhide all columns in your Excel file and choose either "ADD" (for new items) or "APPEND/MODIFY" (to edit existing items) in column B and then "Y" (for "Yes") in column C. Please add these values only on the Item rows, not on the More rows as well.

Please let us know of this helped or if there is anything else we may help with for this request. Thank you and have a wonderful day!