topic Re: Change of items in Display with same Gtin in _Ask A Question for Item Management (IM)

Change of items in Display with same Gtin

nancyVigo — Mon, 18 Nov 2024 18:59:17 GMT

Good afternoon team!

We currently have a Mixed Display (Gtin 00071072021897) which will be changing to a single item (instead of three).

I know that I cannot remove hierarchies before unpublishing the Display. Will we be able to go through the process of unpublishing (by withdrawal), then unlink the items that will no longer be in the Display and publish it back with the same Gtin?

Thanks in advance!

Re: Change of items in Display with same Gtin

Val — Mon, 18 Nov 2024 19:33:28 GMT

Hello @nancyVigo and welcome back to the community. It's always a pleasure to chat with you!

Yes, please. In order to unlink items in the current published hierachy, you first need to Withdraw all publications, then wait 25 hours and then you can update the hierarchy as needed and publish after saving the link changes. For more details about the 25 hours, please see the following article if needed: When Do I Have to Wait 25 Hours to Update My Item/Hierarchy?

Please let us know if this helped of if there is anything we may assist with.

Thank you and have a wonderful day!

Re: Change of items in Display with same Gtin

nancyVigo — Mon, 18 Nov 2024 19:29:43 GMT

@Val, thank you so much for the prompt response!

I will take the necessary steps as per your advice.

Have a great afternoon! 🙂