topic Re: Remove image in Product Introduction in _Ask A Question for Item Management (IM)

Remove image in Product Introduction

Andrea_TS — Wed, 02 Oct 2024 19:24:33 GMT

I originally uploaded a picture for my item in IM and after it was published I went to Product Information to finish completing the set up for Kroger and unfortunately the picture doesn't come up, it looks like the attached. I tried to remove it but can't find a way to do it. I went to IM to remove it from there and after republishing it with no picture, I went back to PI to try to add it there but the "image" is still there.

Re: Remove image in Product Introduction

jcharles — Wed, 02 Oct 2024 19:37:49 GMT

Hi Andrea,

Is this how you wished to see the removal?

Re: Remove image in Product Introduction

Andrea_TS — Wed, 02 Oct 2024 19:43:20 GMT

Yes! Thank you very much!

Re: Remove image in Product Introduction

CommunityLord_ — Mon, 07 Oct 2024 15:55:59 GMT

@Andrea_TS

Always a pleasure.

Please let us know when you have any more questions about this topic.

Thanks,

Re: Remove image in Product Introduction

cammon105 — Tue, 03 Dec 2024 21:02:38 GMT

Hello, I need to remove an image from one of my products. Can you assist?

Re: Remove image in Product Introduction

Maria — Tue, 03 Dec 2024 21:31:52 GMT

Hello, @cammon105 Thank you for utilizing our customer community. Can you please send us a GTIN as an example so we can take a closer look and also confirm the environment? Is that Product Introduction or Item Management?

Thank you!