topic Re: Weight Error for Publishing Case Item in _Ask A Question for Item Management (IM)

Weight Error for Publishing Case Item

jennifer_shimp — Mon, 17 Jun 2024 17:09:22 GMT

Been trying to publish a Case item GTIN (20041483044017) to a customer but keep getting the following error messages:

1) 20041483044017:NetWeight of parent item must be greater than or equal to the sum of the NetWeight of the child items

2) Gross Weight (grossWeight) of the GTIN MUST BE greater than 96% of the sum of that GTIN’s packagingWeight if available, plus the sum of the Gross Weight (grossWeight) of all next lower-level child items. NOTE: This allowance of 4% in the sum, is due to some configurations where part of the packaging of child items is removed, such as in displays.

I understand what they are mentioning and have had my weights and measures person review for errors and not seeing the error. Also compared to similar Case GTIN (20041483003250) and it publishes fine. Not sure how to fix the error. Much help is appreciated.

Re: Weight Error for Publishing Case Item

BigBuford — Mon, 17 Jun 2024 19:46:46 GMT

Hello,

Welcome to the Community! I've reviewed your weights within your hierarchy and they seem to calculate correctly however, your Unit Of Measure is causing an error. The "Each" level shows to be measured in Pounds and the "Case" level is measured in Ounces. Once the UOM is corrected the error should resolve.

Thanks!

Re: Weight Error for Publishing Case Item

jennifer_shimp — Mon, 17 Jun 2024 20:17:43 GMT

Thanks, that solved the problem.

Re: Weight Error for Publishing Case Item

voppedisano — Thu, 29 Aug 2024 17:58:36 GMT

I have same error message and nothing is helping

Re: Weight Error for Publishing Case Item

voppedisano — Thu, 29 Aug 2024 17:59:50 GMT

GTIN 50000772091850

error

Gross Weight (grossWeight) of the GTIN MUST BE greater than 96% of the sum of that GTIN’s packagingWeight if available, plus the sum of the Gross Weight (grossWeight) of all next lower-level child items. NOTE: This allowance of 4% in the sum, is due to some configurations where part of the packaging of child items is removed, such as in displays.

Re: Weight Error for Publishing Case Item

Maria — Thu, 29 Aug 2024 18:18:26 GMT

Hello, @voppedisano Thank you for reaching out to our customer community. Welcome.

Can you take a look at this post we created to see if that helps with this error for you? https://community.1worldsync.com/t5/IM-Knowledge/Dynamic-Assortment-Gross-Weight-Validation-Error/ta

Re: Weight Error for Publishing Case Item

jcharles — Thu, 29 Aug 2024 18:21:54 GMT

Hi @voppedisano

Welcome back to our online community.

Your case gross weight is 80 lbs

80 divided by the number of consumer units in the case, which should be 6

You end up with 13.333

You have your gross weight of the consumer unit as 80.

Re: Weight Error for Publishing Case Item

voppedisano — Thu, 29 Aug 2024 18:50:54 GMT

Thank you, can you please check this GTIN same error

40000772046105

Re: Weight Error for Publishing Case Item

jcharles — Thu, 29 Aug 2024 19:29:35 GMT

@voppedisano

You are matching your gross weights. The gross weights for the case and the each cannot be the same.

We need to take the weight of the case and divide it by the number of each in the case

40000772046105 Case11lbs / the number of each in the case which is 6, equals = 1.83

Re: Weight Error for Publishing Case Item

anthonykim — Tue, 30 Sep 2025 19:06:10 GMT

Thank you, can you please check this GTIN same error:

06943090421048

Re: Weight Error for Publishing Case Item

DanV — Tue, 30 Sep 2025 19:49:12 GMT

Thank you for reaching out to our customer community. Welcome.

The link quantity should match attribute Total Count of All Products

For example, looking at the attribute Total Count of All Products on the Case GTIN 06943090421048, the value is 24; however, looking at the hierarchy, the link quantity has a value of 8