topic Allergen error when item is not food in _Ask A Question for Item Management (IM)

Allergen error when item is not food

brookester — Tue, 18 Jun 2024 16:01:39 GMT

I am trying to validate and publish an item in item setup (a plastic planter), but I get an error message that requires me to fill out the Allergy Section. None of our products contain food and I have never had to fill in this section in the past. Is there anyway I can bypass this section so I can publish the item for our customer??

Re: Allergen error when item is not food

Maria — Tue, 18 Jun 2024 16:21:56 GMT

Hello @brookester and welcome back!

The error is triggered by the Wakefern playlist. I suggest setting up the Allergen Declarations Indicator to True which will indicate that all relevant allergen information is complete.

Please keep in mind that in general, red errors are prohibitive and require updates before additional steps are taken. Orange/yellow warnings are not prohibitive but are recommended based on best practices and customer preferences. Attached is an article with more information about it Troubleshooting IM - Errors & Warnings.

Please let me know if this helps, Thank you!

Re: Allergen error when item is not food

brookester — Tue, 18 Jun 2024 16:34:04 GMT

This helped!! I was able to successfully validate and submit the item for our customer. Thank you so much!