topic Re: Item won't upload from FUSE SS in _Ask A Question for Item Management (IM)

Item won't upload from FUSE SS

mstantonBB — Thu, 08 Jul 2021 20:10:48 GMT

I tried to upload a CS and EA item on a FUSE SS today but for some reason my EA item won't upload. The message says "Validated" and my case uploaded perfectly but there is no sign of my EA item anywhere in 1WS and I didn't receive any error messages telling me there was a problem. Yes, the SS is marked "Y" under upload and ADD is listed. Anyone else having this issue? Thank you.

Re: Item won't upload from FUSE SS

CommunityJedi22 — Thu, 08 Jul 2021 20:26:13 GMT

I recommend you take a look at your worklist and or the Item History Report to see if there were any errors that prevented the item from loading successfully from your FUSE upload. Please let me know if you need help with what you find there.

Re: Item won't upload from FUSE SS

ITSupport — Wed, 21 Jul 2021 17:26:48 GMT

I am having a similar issue attempting to load new items from the Fuse template. I get a message saying the file is being processed but that's it. No error messages and no logs anywhere that I can find.