topic Errors in worklist after file upload. Please help me understand the fix. in _Ask A Question for Item Management (IM)

Errors in worklist after file upload. Please help me understand the fix.

DVdatasync — Fri, 10 May 2024 18:23:38 GMT

Sending an attachment with errors. How do I fix these?

If gross Weight is not empty and netContent/measurement/unitOfMeasureCode is a weight then grossWeight must be greater than or equal to netContent except if TM=Germany and GPC Brick code in ( 10000069,10000157,10000158).

4023 : Cannot change the value of Qty of Next Level Item(s); (10078742236619) if hierarchy is published

If gs1TradeItemIdentificationKeyCode is equal to 'GTIN_14' then associated gs1TradeItemIdentificationKeyValue value must have 14 digits and must have a valid check digit.

Re: Errors in worklist after file upload. Please help me understand the fix.

DVdatasync — Fri, 10 May 2024 18:24:31 GMT

Some of the parent and child records existed so I did an append. With these two errors, it did not upload all other information.

Re: Errors in worklist after file upload. Please help me understand the fix.

CommunityJedi22 — Fri, 10 May 2024 18:47:31 GMT

Hello @DVdatasync and welcome to the customer community. Thank you for reaching out. Can you take a look at this post and let us know if you have any questions? https://community.1worldsync.com/t5/IM-Knowledge/Dynamic-Assortment-Gross-Weight-Validation-Error/ta-p/160

Re: Errors in worklist after file upload. Please help me understand the fix.

DVdatasync — Fri, 10 May 2024 21:46:34 GMT

I understand what the link is saying. But my whole upload file is to append existing data. The updates are not going through because of what values exist. So, do I need to enter zeros in those fields and re-upload the template? Will that allow for the new dimensions and weights to be added?

Re: Errors in worklist after file upload. Please help me understand the fix.

JustinW — Mon, 13 May 2024 12:44:09 GMT

Hello @DVdatasync thanks for the follow-up question. If any part of the update for the item has a Data Validation Error it is going to cause that item not to update. For us to better understand the issue and what needs to be updated I would recommend opening a ticket, https://community.1worldsync.com/t5/custom/page/page-id/CustomCreateCrmSupportCase with us and attaching the FUSE import so that we are able to see what is filled out. You should not have to enter zero and then do another upload to resolve.

With the second part of the error on the initial screenshot sent, if needing to update hierarchy counts you would need to first unpublish the item to all recipients wait 25 hours then do the update.

Re: Errors in worklist after file upload. Please help me understand the fix.

DVdatasync — Thu, 16 May 2024 10:29:31 GMT

Creating ticket. I will check on the publishing of the materials for hierarchy counts.