topic Unable to send files to Pre-Prod in _Ask A Question for Item Management (IM)

Unable to send files to Pre-Prod

TaraDeJong — Mon, 06 May 2024 14:26:39 GMT

For IP GLN 0016000110007 we have been unable to send files via AS2 since Thursday 5/2. Were changes implemented? We have tried MODIFY messages, LINK and PUBLICATION.

Re: Unable to send files to Pre-Prod

jcharles — Mon, 06 May 2024 15:59:29 GMT

@TaraDeJong

Good Morning, I hope your day is going well. I am reevaluating your help ticket with those random that I would welcome I am sure.

Re: Unable to send files to Pre-Prod

jcharles — Mon, 06 May 2024 18:41:51 GMT

@TaraDeJong

Tara, I have created a so that I could escalate the issue for Devops team can review the issue and advise corrections. We appreciate your patience while attempt to find the root cause.