topic AHOLD CIC message in _Ask A Question for Item Management (IM)

AHOLD CIC message

A_Flower — Mon, 12 Feb 2024 13:25:20 GMT

Good morning,

I have a couple items in review from AHOLD, and the only thing it states is "Attribute value must be in list".

Can someone please tell me what this means?

I have the AHOLD playlist activated and it validates so I'm confused as to what this means.

Thanks in advance for any help!

A_Flower

Re: AHOLD CIC message

JustinW — Mon, 12 Feb 2024 14:45:48 GMT

Hello @A_Flower, thanks for reaching out to the Community. Do you have an example GTIN we can look at? In general, this message means that you have the attribute filled out but the value entered is not one that Ahold accepts. An example would be Net Content where GDSN has values like Packet some recipients do not accept it, so it is not on that specific recipient's Valid Value list.

Re: AHOLD CIC message

A_Flower — Mon, 12 Feb 2024 17:02:08 GMT

Please see screen shot.

Re: AHOLD CIC message

JustinW — Mon, 12 Feb 2024 17:27:33 GMT

Thanks for reaching back out to the Community @A_Flower. We do not have a list of Valid Values for Ahold but looking through the GTIN the potential issues I see would be under the Packaging Information section, Packaging Type Code or Packaging Material Type Code. I would recommend reaching out to Ahold to see if they can provide a list of Valid Values for these attributes.

Re: AHOLD CIC message

A_Flower — Wed, 06 Mar 2024 12:12:15 GMT

Good morning,

I have reached out to Ahold (twice now) using this address: ausa.gdsnsupport.group@ahold.com with no replies.

Does anyone know of another way to contact them?

Thanks in advance!

A_Flower

Re: AHOLD CIC message

BigBuford — Wed, 06 Mar 2024 13:32:30 GMT

Hello,

Attached below is the only contact information we hold for Ahold USA.

Thanks

https://1worldsync.com/wp-content/uploads/Doc-Ahold-USA-Steps-Sync-2019-12.pdf

Re: AHOLD CIC message

CommunityJedi22 — Wed, 06 Mar 2024 13:45:19 GMT

Hello @A_Flower I looked around on my end and confirmed what @BigBuford confirmed, that is the only contact info we have. I reached out to our GS1 SME to see if he has any other contacts. I will let you know what I learn.

Re: AHOLD CIC message

CommunityJedi22 — Thu, 07 Mar 2024 18:18:05 GMT

Hello @A_Flower I checked with our SME who is still checking on any other contact info for AHOLD. I will let you know as soon as we find anything. By any chance, have you heard back from them via their prescribed channels since yesterday?

Re: AHOLD CIC message

A_Flower — Thu, 07 Mar 2024 18:20:11 GMT

Thank you so much for your continued support.

I have not heard a thing!

Re: AHOLD CIC message

CommunityJedi22 — Thu, 07 Mar 2024 18:48:58 GMT

Hello, I just received this. Can you try reaching out to jody.zeiders@peapoddigitallabs.com

Re: AHOLD CIC message

A_Flower — Thu, 07 Mar 2024 18:51:38 GMT

Thank you!

I've forwarded my message onto Jody.

I'll let you know if I get a reply.

Re: AHOLD CIC message

A_Flower — Wed, 13 Mar 2024 17:25:29 GMT

Good afternoon,

I did reach out to jody.zeiders@peapoddigitallabs.com and she replied right away.

It ended up being an issue with Syndigo.

Thanks for all your help!

Re: AHOLD CIC message

CommunityJedi22 — Wed, 13 Mar 2024 19:31:21 GMT

Thank you so much for circling back @A_Flower