topic Re: Clone Issue in _Ask A Question for Item Management (IM)

Clone Issue

kountryboys — Thu, 09 Nov 2023 15:39:58 GMT

I cloned a case and each item. The only changes were the GTIN and item description. (Different flavor). When I go to item list it shows the cloned items but the item name did not update. So all of my items have the same item name. How do I update?

Re: Clone Issue

CommunityJedi22 — Thu, 09 Nov 2023 16:20:57 GMT

Hello @kountryboys and thank you for reaching out via the customer community. Welcome. Can you provide me the original GTIN and an example for the new ones?

Re: Clone Issue

kountryboys — Thu, 09 Nov 2023 16:33:07 GMT

The original GTINs cloned 10672724773002 & 00672724773005

New GTINS created from clone: 10672724773019 & 00672724773012 and 106724724773040 & 00672724773043

Re: Clone Issue

CommunityJedi22 — Thu, 09 Nov 2023 16:43:30 GMT

Thanks for the details. I looked a your original Case and compared it to the new one and I do see differences. Can you tell me what attribute you are seeing that they did not change? What do you mean by "item name?"

Re: Clone Issue

kountryboys — Thu, 09 Nov 2023 16:51:30 GMT

When I log into 1WorldSync and go to Item Management and select Item tab - the new GTINS are listed but with the same Item Name as the GTIN cloned. They all show "Regular Breakfast Sausage Link". The new GTINS should have a Item Name of Cheese Breakfast Sauage Link and Maple Breakfast Sausage Link.

Re: Clone Issue

CommunityJedi22 — Thu, 09 Nov 2023 17:03:26 GMT

AAAAH, thank you @kountryboys I see now. It looks like that name was not changed when you cloned. Please see this example:

Re: Clone Issue

kountryboys — Thu, 09 Nov 2023 17:21:43 GMT

OMG! Thank you. I didn't catch that one when I made the changes. Can I go in and update the Item Name and save?

Re: Clone Issue

CommunityJedi22 — Thu, 09 Nov 2023 17:38:13 GMT

@kountryboys yes, you can change those in IM or in FUSE, whatever works best for you