topic Re: Item management case and each in _Ask A Question for Item Management (IM)

Item management case and each

Lindam-63 — Mon, 28 Jun 2021 14:46:15 GMT

I have a case of 12 eaches, and when I try to link my case of 12 to my 1 each I get a message that my parent and child link quanties do not match.

For my case I have my next level as12 eaches

For my each next quanity level I have 1

What am I doing wrong?

Re: Item management case and each

CommunityJedi22 — Mon, 28 Jun 2021 15:31:07 GMT

Hello, can you provide me just your parent-level GTIN and let me take a look for you? I have an idea of what the issue likely is for you but would like to confirm.

Re: Item management case and each

Lindam-63 — Mon, 28 Jun 2021 15:39:05 GMT

10851034008350

Re: Item management case and each

CommunityJedi22 — Mon, 28 Jun 2021 16:10:54 GMT

Good morning, I took a look for you. When you linked your Case to your Each GTIN, you created the link with a qty of 1 Each in a Case. I recommend you remove that link and create again with the number of Eaches in your Case.

Re: Item management case and each

Lindam-63 — Mon, 28 Jun 2021 16:38:28 GMT

Thank you, that worked

Re: Item management case and each

laurenherbst — Wed, 08 Feb 2023 14:29:41 GMT

Hello! I am having this same issue. I can't seem to figure out why it won't get fixed. Are you able to please assist?

Re: Item management case and each

CommunityJedi22 — Wed, 08 Feb 2023 14:34:43 GMT

Hello @laurenherbst and thank you for reaching out. Can you provide me your parent level GTIN as an example and I can take a look for you?

Re: Item management case and each

laurenherbst — Wed, 08 Feb 2023 14:37:07 GMT

Hello! Thank you. It is 10011110089141

Re: Item management case and each

CommunityJedi22 — Wed, 08 Feb 2023 14:49:01 GMT

Hello @laurenherbst and thanks for providing your example GTIN. That always helps me dig further for you. I took a look and see the errors you reported and see one more you should change as a best practice that I will discuss with you. First, on your hierarchy page, you indicated the number of Eaches in your Case is 12 but on your Total Count of All Products you indicated 119. These are the two numbers that must match.

Also, as I outlined in blue, you provided the TI/HI values for both a pallet GTIN and a non-pallet GTIN. Since your item is a Case (not a pallet) you really should only populate the non-pallet GTIN values for TI/HI and remove the other two. If you were indicating how many items are on an actual pallet GTIN, you would populate the second set there and remove the first.

Re: Item management case and each

laurenherbst — Wed, 08 Feb 2023 15:24:57 GMT

I got it to work!! thank you very much