topic Re: Percentage of Daily Value Error in _Ask A Question for Item Management (IM)

Percentage of Daily Value Error

Caroline_Lahn — Wed, 13 Sep 2023 17:54:03 GMT

I am running into an error when cloning a new item from a similar item in our catalog. I can't seem to move past these two errors even though the data matches the exact product I cloned it from, and that item does not have these errors.

Re: Percentage of Daily Value Error

Montavio — Wed, 13 Sep 2023 20:50:53 GMT

Hi @Caroline_Lahn ! Thanks for reaching out in the Community. So that we can look further into what is triggering this error, could you provide the GTIN that is showing that error?

Re: Percentage of Daily Value Error

Caroline_Lahn — Wed, 13 Sep 2023 20:55:45 GMT

Yes! It is technically a new item so it is not published yet: 00707704920251

Re: Percentage of Daily Value Error

jcharles — Thu, 14 Sep 2023 12:57:42 GMT

Hi Caroline,

I am looking at GTIN 00707704920251 and I can see that you have cleared the nutritional errors.

Is there anything else we can assist with?

Re: Percentage of Daily Value Error

Caroline_Lahn — Thu, 14 Sep 2023 15:50:52 GMT

Now I see that there is no content whatsoever for this item. I needed it to be a direct pick up of all attributes from 00707704920107.

I would really like to be able to clone that item in order to publish this one. Can you let me know how I can do that without giving me issues for having a duplicate GTIN in our system?

Re: Percentage of Daily Value Error

CommunityJedi22 — Thu, 14 Sep 2023 17:28:18 GMT

Hello @Caroline_Lahn Yes, you can easily clone items in IM. Take a look at this Quick Sheet and let us know if this helps...

Documentation - Item Management Quicksheets

Re: Percentage of Daily Value Error

Caroline_Lahn — Thu, 14 Sep 2023 19:32:52 GMT

Hi - sorry if that was confusing. I already cloned a like item. My issue is now that new item that I cloned does not have ANY content from the like item in it. So, now, I have a new item with no content and I do not want to have to input content in order to publish it. But with the new item as a draft - can I redo the clone or do I need to purge the item and start all over?

Re: Percentage of Daily Value Error

jcharles — Thu, 14 Sep 2023 19:43:15 GMT

Caroline,

I can try to remove the GTIN since it is still in Draft status, we can remove the GTIN from Item Management. I will not be able to do this once you register a GTIN with the Global Registry.

Just let me know and I can try to remove the GTIN and then you can try the cloning again.

Re: Percentage of Daily Value Error

Caroline_Lahn — Thu, 14 Sep 2023 20:24:47 GMT

Yes, let's try that!! I can start over once the item has been removed from Drafts.

Re: Percentage of Daily Value Error

jcharles — Thu, 14 Sep 2023 20:33:06 GMT

Caroline,

The GTIN has been removed and you can try to clone the GTIN again.

Let me know if you run into any trouble.

Re: Percentage of Daily Value Error

Caroline_Lahn — Mon, 18 Sep 2023 19:18:51 GMT

That worked! Thank you very much!!!