topic Re: Cannot Locate Publish Button in _Ask A Question for Item Management (IM)

Cannot Locate Publish Button

johnmaddrill — Wed, 19 Jul 2023 19:05:38 GMT

Hello,

When I go to publish an item I have successfully created, validated, and saved, I am unable to locate the button to publish this to our customer.

I go to the items page and select the check box next to the highest hierarchy item. I do not see a publish button like in the tutorial. Can someone please advise where to find this?

Re: Cannot Locate Publish Button

CommunityJedi22 — Wed, 19 Jul 2023 19:36:21 GMT

Hello @johnmaddrill I met with our Access Mgmt team and update your UMA profile. Please try again...

Re: Cannot Locate Publish Button

Kasia — Mon, 04 Dec 2023 16:38:14 GMT

Hello,

Is anyone having an issue this morning with the publish button? I logged in and went in IM then Items, I can select the item but the publish button is not visible. I tried logging in and out but its still not there?

Re: Cannot Locate Publish Button

CommunityJedi22 — Mon, 04 Dec 2023 17:52:45 GMT

Hello @Kasia and welcome back. I looked via a simple search on your GLN. hen I clicked one of your GTINs I saw the publish button. Are you saying this is not showing for you?

Re: Cannot Locate Publish Button

Kasia — Mon, 04 Dec 2023 20:29:20 GMT

I can see it now, I had to re-boot and re-start for it to finally show up. Its been acting strange with publish /republish button not being there and its only after closing it out completely does it show up again. Seems to be working ok right now. Thanks for checking.