https://community.1worldsync.com/t5/Ask-A-Question-for-Item/gtin-hiarchy-problem/m-p/9360#M3119 <P>Hello Cheryll! Welcome to the Community. Would you please provide the GTIN in question? Once I receive this information it will then allow me to review the items hierarchy &amp; review any "review messages" populated in the "Comments" section to better assist you. Thanks in advance!&nbsp;</P> Tue, 18 Jul 2023 18:27:58 GMT BigBuford 2023-07-18T18:27:58Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/gtin-hiarchy-problem/m-p/9355#M3115 I submitted a Shipper and Eaches to my buyer. She is telling me that once she receives it thru Venus, it doesnt match what I have. I am unable to attach a screen shot here for some strange reason but to explain. The Case GTIN that I submitted to her matches one of the eaches. Tue, 18 Jul 2023 17:01:08 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/gtin-hiarchy-problem/m-p/9355#M3115 Cheryl1 2023-07-18T17:01:08Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/gtin-hiarchy-problem/m-p/9360#M3119 <P>Hello Cheryll! Welcome to the Community. Would you please provide the GTIN in question? Once I receive this information it will then allow me to review the items hierarchy &amp; review any "review messages" populated in the "Comments" section to better assist you. Thanks in advance!&nbsp;</P> Tue, 18 Jul 2023 18:27:58 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/gtin-hiarchy-problem/m-p/9360#M3119 BigBuford 2023-07-18T18:27:58Z