topic Re: Item not showing in manage publications in _Ask A Question for Item Management (IM)

Item not showing in manage publications

AngieR — Thu, 29 Jun 2023 12:42:43 GMT

Good Morning,

We had a pack size change on one of our items. After digging in on how to update this item, I tried going through manage publications, but when I pull up the list, this item is not included. Actually most of my items are not showing on this list. And there is a filter showing "discontinued". Can you advise on how I would accomplish updating a pack size for an existing item that has been published?

Thanks!

Re: Item not showing in manage publications

jcharles — Thu, 29 Jun 2023 12:54:28 GMT

@AngieR

Hi Angie and Welcome back to our online community!

The first thing we need to determine is if the change warrants a new GTIN. I recommend taking a look at this discussion as the rules apply regardless of the recipient.

https://community.1worldsync.com/t5/Knowledge-Articles/Adherence-to-GTIN-Allocation-Rules/ta-p/1463

Can you share the GTIN you are working on and which recipient are you updating the hierarchy for?

Re: Item not showing in manage publications

AngieR — Thu, 29 Jun 2023 13:05:19 GMT

Thank you. The GTIN is 1018644300009 and the recipient is Schnucks Markets.

Re: Item not showing in manage publications

AngieR — Thu, 29 Jun 2023 13:06:15 GMT

10186443000009-sorry. Missed a zero in there

Re: Item not showing in manage publications

jcharles — Thu, 29 Jun 2023 13:12:22 GMT

What is the change to the pack size you trying to get updated?

Re: Item not showing in manage publications

AngieR — Thu, 29 Jun 2023 13:15:07 GMT

Case is going from 9/12oz to 12/12oz

Re: Item not showing in manage publications

jcharles — Thu, 29 Jun 2023 13:43:00 GMT

I ran through the GS1 US Decision support tool and I recommend you take a look here. I know you might need to form a new GTIN which will actually be easier than updating the existing.

https://www.gs1.org/1/gtinrules/en/decision-support

Let me know what you decide to do and I can certainly guide you through the process regardless of what you need to do.