topic Re: Item Management Not Saving Changes in _Ask A Question for Item Management (IM)

Item Management Not Saving Changes

MeFerrell — Mon, 19 Jun 2023 16:12:19 GMT

Hello.

A team member and I are both experiencing an issue in item management where are changes are not saving and the item we worked on is not showing in the worklist. Is 1WorldSync experiencing system issues at this time?

Re: Item Management Not Saving Changes

Julie — Mon, 19 Jun 2023 16:35:29 GMT

Hello @MeFerrell, thanks for reaching out.

I'll look into it and give you an update as soon as I have one. Thank you!

Re: Item Management Not Saving Changes

Julie — Mon, 19 Jun 2023 17:05:06 GMT

Hello again @MeFerrell, I checked the worklist and I am able to currently see the item modifications that have been requested and processed.

At the time of reporting, there was a backlog and that is why weren't able to see the updates after making them. This has just been posted regarding the backlog: https://community.1worldsync.com/t5/Maintenance-Flash-Messages/Backlog-of-IM-Transactions-in-Prod-6-19-2023/ta-p/8686#.ZJCJ29m-FN4.link

Please let me know if there is anything else I can help with.