topic Duplicate Sync From Supplier in _Ask A Question for Item Management (IM)

Duplicate Sync From Supplier

nathanawg — Thu, 01 Jun 2023 15:22:49 GMT

Hello,
Please see attached screenshot. There are duplicate sync XML files from subscriptions (retailer subscribed to suppliers). Compared XML files and the content is the same. Is there an issue with IM subscriptions causing this? Or possibly something wrong with how the subscriptions are setup?

Thank you!

@CommunityJedi22

Re: Duplicate Sync From Supplier

CommunityJedi22 — Thu, 01 Jun 2023 15:22:40 GMT

Hello @nathanawg please share the screen capture you mentioned...

Re: Duplicate Sync From Supplier

nathanawg — Thu, 01 Jun 2023 15:23:13 GMT

Should be attached now!

Re: Duplicate Sync From Supplier

CommunityJedi22 — Thu, 01 Jun 2023 15:30:50 GMT

Hello, I asked our tech support team to take a look for you...

Re: Duplicate Sync From Supplier

CommunityJedi22 — Thu, 01 Jun 2023 15:47:03 GMT

Hello, @nathanawg can you provide me with the filters you are using for the report in your screen capture? I do see there was database maintenance on our end on May 27, the same day you are seeing these so perhaps this us due to any re-sync efforts.

Re: Duplicate Sync From Supplier

nathanawg — Thu, 01 Jun 2023 15:57:43 GMT

Sure. I am looking at all of the sync history from May 1 to June 1. I can see the duplicates on a few different days in May. The reason for the problem is the DSD trace folder (XML backups) ran out of space because of these duplicates on the 5/11, 5/18, and 6/01 backup.