topic Re: AS2 files in Pre-Prod in _Ask A Question for Item Management (IM)

AS2 files in Pre-Prod

TaraDeJong — Mon, 22 May 2023 17:58:38 GMT

For GLN 0016000110007 our AS2 messages do not appear in the worklist, Is there an issue in Pre-Prod?

Re: AS2 files in Pre-Prod

CommunityJedi22 — Mon, 22 May 2023 19:37:32 GMT

No I have not heard of any issues in PP regarding AS2. Are you still seeing issues on your end?

Re: AS2 files in Pre-Prod

TaraDeJong — Mon, 22 May 2023 20:36:14 GMT

yes, we still are unable to pass files in Pre-prod

Re: AS2 files in Pre-Prod

CommunityJedi22 — Mon, 22 May 2023 20:57:16 GMT

@TaraDeJong we took a look and do not see any transactions from you in PP AS2 since May 17. We are opening a ticket with our tech support to investigate this further with you.

Re: AS2 files in Pre-Prod

CommunityJedi22 — Tue, 23 May 2023 13:03:20 GMT

Hello, @TaraDeJong our team is updating your ticket but found the messages you are sending in PP have duplicate message IDs in the XML. Each must be unique. I hope this helps.