topic Re: Nutrition Information Error in _Ask A Question for Item Management (IM)

Nutrition Information Error

Lanettev — Wed, 17 May 2023 19:56:36 GMT

I keep getting an error message on the Nutritional Information.

I have uploaded the NFP and filled out all the required information. Not sure what I am missing.

Getting an error on Nutrient Quantity and Nutrient Code

Re: Nutrition Information Error

CommunityJedi22 — Wed, 17 May 2023 20:47:26 GMT

Hello @Lanettev and welcome to our customer community. Can you provide me an example GTIN so I can take a closer look?

Re: Nutrition Information Error

Lanettev — Wed, 17 May 2023 20:48:58 GMT

10028190007699

Re: Nutrition Information Error

CommunityJedi22 — Thu, 18 May 2023 12:16:26 GMT

Hello and thank you for that information. It helps us see what you are seeing. I looked in your Worklist for transactions for GTIN 10028190007699 and see a Review message on May 17 from Key Food Stores:

Rel. Dependant : 0073296000009

Rel. Action : REVIEW

Status Detail : 000 00028190007692:CIC999:Nutrition Panel 1 Nutrient Trans Fat (FATRN) is required for Food products:CHANGE_BY_REFRESH_MESSAGE: Please send a Change by Refresh message.:CIC999:inBoxCubeDimensionUOM - In Box Cube Dimension UOM is invalid ($AttributeValue). Imperial values FTQ; INQ should be used

It looks like they want you to provide a value for "Volume." but you could check with them or their Implementation Guide to see what they request you send to them.

For the Nutrition validation, it looks like they want you to add values for the Nutrient Trans Fat (FATRN) attribute. I scrolled through and do not see that one populated in IM. If this is not a value on the label of your product, you may need to ask your trading partner why they are asking for that value.