topic Re: Linking issues in _Ask A Question for Item Management (IM)

Linking issues

A_Flower — Wed, 26 Apr 2023 13:01:18 GMT

Good morning,

I entered a new item this morning, and it has already been registered.

I'm trying to link the each's now, but when I enter in the GTIN of the each, nothing happens.

Can you please tell me if there are issues this morning?

My parent GTIN is 00030800687996.

Thank you!

A_Flower

Re: Linking issues

JustinW — Wed, 26 Apr 2023 14:46:09 GMT

Hello and nice to speak with you again. I do apologize for the inconvenience we are currently working on this issue. Once we get more information I'll be sure to update.

Re: Linking issues

A_Flower — Wed, 26 Apr 2023 14:51:16 GMT

Great!

Thanks so much, Justin!

Re: Linking issues

JustinW — Wed, 26 Apr 2023 20:36:31 GMT

Hello. This issue has been confirmed by our technology team to have been resolved. Please test and let us know if you are still seeing any issues.

Re: Linking issues

A_Flower — Thu, 27 Apr 2023 09:02:04 GMT

Good morning,

Everything is working great, now.

Thanks a lot for your help!

A_Flower