topic Re: Editing an existing GTIN and hierarchies in _Ask A Question for Item Management (IM)

Editing an existing GTIN and hierarchies

VoyageSusie — Wed, 01 Mar 2023 20:47:43 GMT

Hi - I have a few questions.

1. I inadvertently inputed an incorrect GTIN for my master case. How can I edit a saved (but not published) GTIN?

2. My hierarchies are not working. Many many errors that I cannot seem to fix. I need assistance on some of the definitions.

Thank you,

Re: Editing an existing GTIN and hierarchies

CommunityJedi22 — Wed, 01 Mar 2023 22:01:46 GMT

Hello @VoyageSusie and thank you for reaching out via our customer community. Welcome. Can you provide me the example GTINs so I can take a closer look for you?

Re: Editing an existing GTIN and hierarchies

ToniesUS — Fri, 14 Apr 2023 20:19:24 GMT

@VoyageSusie - Did you ever get a helpful response on this question? I am wondering the same.

Re: Editing an existing GTIN and hierarchies

CommunityJedi22 — Fri, 14 Apr 2023 20:33:05 GMT

@ToniesUS Welcome. I am happy to take a look for you if you can provide me your example GTIN(s)

Re: Editing an existing GTIN and hierarchies

ToniesUS — Fri, 14 Apr 2023 20:37:10 GMT

@CommunityJedi22 - I used the GTIN calculator to generate 10840147400380 for a casepack level hierarchy. We have since assigned GTINs internally for Each, Inner, and Master casepack levels. I have not published this GTIN, but I cannot figure out how to edit it. Note: I believe I linked it to the Each GTIN 00840147400383. Again, did not publish anything yet. Thanks in advance for the help!

Re: Editing an existing GTIN and hierarchies

CommunityJedi22 — Fri, 14 Apr 2023 20:39:39 GMT

Hello @ToniesUS and welcome to our customer community. If you saved that GTIN, you really do not have a way to change the GTIN number itself. If you believe the number is in error you could create the correct one by cloning from this one or ask us to remove the one in error.

Re: Editing an existing GTIN and hierarchies

ToniesUS — Fri, 14 Apr 2023 21:43:43 GMT

@CommunityJedi22 Can you advise what is needed to delete the entire item tied to GTIN 10840147400380?

Re: Editing an existing GTIN and hierarchies

CommunityJedi22 — Mon, 17 Apr 2023 12:14:36 GMT

Hello @ToniesUS . I looked at the GTIN 10840147400380 and see it is linked to GTIN 00840147400383 in IM and that both items are Eaches. Are you needing to just change the product type from an Each to a Case on GTIN 00840147400383? Are you asking how to unlink these two or are you wanting to delete these GTINs?

Re: Editing an existing GTIN and hierarchies

ToniesUS — Mon, 17 Apr 2023 14:27:07 GMT

Since I cannot edit a GTIN, I would like to delete GTIN 10840147400380 all together. I will set up a new GTIN as a case and link to GTIN 00840147400383 from there.

Re: Editing an existing GTIN and hierarchies

CommunityJedi22 — Mon, 17 Apr 2023 14:29:55 GMT

@ToniesUS Right, but before you start that process, I wanted to make sure you know you can change that Each GTIN to a CASE in the Product type area. If you don't want the GTIN anymore, here you go:

https://community.1worldsync.com/t5/IM-Knowledge/How-to-Delete-Purge-GTIN-from-Item-Management/ta-p/7158