topic Re: Basic Readiness warning clean up issue in _Ask A Question for Item Management (IM)

Basic Readiness warning clean up issue

michaelc — Tue, 28 Mar 2023 15:51:30 GMT

How often does the Ecomm Ready run to check for updated items? I deleted and unpublished several items that we no longer carry. As I attempt to work through cleaning up that readiness list I get an error that "This Item is not found, and may have been removed." How do I get that cleaned up?

Please see attached screenshot.

Re: Basic Readiness warning clean up issue

CommunityJedi22 — Tue, 28 Mar 2023 17:24:21 GMT

Hello @michaelc and thank you for using our customer community. I believe there is a way you can actually hide unwanted instances. We are looking into this for you and will get back to you. Sorry, I gotta investigate this one.

Re: Basic Readiness warning clean up issue

CommunityJedi22 — Tue, 28 Mar 2023 19:45:29 GMT

Hello @michaelc Please see below. While looking at your list of items, on the far right click status then select Not Applicable:

Re: Basic Readiness warning clean up issue

michaelc — Tue, 28 Mar 2023 20:16:09 GMT

I am not seeing what is in your screenshot.

Re: Basic Readiness warning clean up issue

CommunityJedi22 — Wed, 29 Mar 2023 12:13:21 GMT

Hello @michaelc I reached out to our technical support team and asked them to contact you and help you out on this one. This may be one that is easier to look at on a call together.

Re: Basic Readiness warning clean up issue

CommunityJedi22 — Wed, 29 Mar 2023 13:46:30 GMT

Hello @michaelc . I talked to tech support who created a ticket and is contacting you. In the meantime I wonder if this is why you are not seeing the Hide option:

From the Status area you can Hide...

Re: Basic Readiness warning clean up issue

michaelc — Wed, 29 Mar 2023 19:08:01 GMT

That was it! Thank you for your assistance.