topic Re: I've lost my publish button in _Ask A Question for Item Management (IM)

I've lost my publish button

A_Flower — Tue, 28 Feb 2023 17:50:37 GMT

Good afternoon,

I just came into IM to publish an item and my publish button is gone.

Can you please help me out?

Thanks!

A_Flower

Re: I've lost my publish button

areule — Tue, 28 Feb 2023 17:57:33 GMT

Me too

Re: I've lost my publish button

lvanhouten — Tue, 28 Feb 2023 18:03:56 GMT

I had the same issue. I logged off and logged back in and it is there again.

Re: I've lost my publish button

A_Flower — Tue, 28 Feb 2023 18:06:29 GMT

Did you completely reboot your computer?

Re: I've lost my publish button

lvanhouten — Tue, 28 Feb 2023 18:11:22 GMT

No - just logged out of IM and back in.

Re: I've lost my publish button

areule — Tue, 28 Feb 2023 18:11:23 GMT

No, and I hope I don't have to. These types of issues seem to be happening more often and all we are told is to "clear the cache" or "restart" your computer

Re: I've lost my publish button

areule — Tue, 28 Feb 2023 18:11:59 GMT

Thanks Ivan - I tried that and it didn't work

Re: I've lost my publish button

A_Flower — Tue, 28 Feb 2023 18:18:03 GMT

That didn't work for me either, but when I rebooted my computer it did.

Re: I've lost my publish button

CommunityJedi22 — Tue, 28 Feb 2023 18:21:56 GMT

Hello and thank you for reaching out and for your feedback. I am asking our tech support team now and will get back to you.

Re: I've lost my publish button

CommunityJedi22 — Tue, 28 Feb 2023 18:33:46 GMT

Hello, folks. I took a look and can see a publish button on my end on the item search screen and on the item screen. Can you take another look and let me know if you still don't have a publish button? I see on another thread we reset an action as items were not listed correctly in IM and wonder if you experienced the issue with the publish button while that was corrected.

Re: I've lost my publish button

A_Flower — Tue, 28 Feb 2023 18:38:27 GMT

I rebooted my computer and it came back.

All is well now.

Thanks!

Re: I've lost my publish button

areule — Tue, 28 Feb 2023 18:38:58 GMT

Hi Jedi -

It was. Each time an action seems to be addressed or "reset", it effects others.