topic Re: UPC/GTIN NOT FOUND in _Ask A Question for Item Management (IM)

UPC/GTIN NOT FOUND

niteishk — Wed, 28 Dec 2022 13:01:39 GMT

I republished this item but it did not solve the error, kindly guide.

10070273204013:CIC999:UPC/GTIN NOT FOUND

Thanks.

Re: UPC/GTIN NOT FOUND

jcharles — Wed, 28 Dec 2022 14:27:57 GMT

Niteishk,

You published as Initial Load which means you believe the item already exists within UNFI's system. The CIC message you received is telling you that the item as you sent it cannot be found. You can use the republish function to send it over as New.

Re: UPC/GTIN NOT FOUND

niteishk — Wed, 28 Dec 2022 15:34:15 GMT

Thank you.

We don't need to unpublish this first, right? only republishing it as new will resolve this error?

Re: UPC/GTIN NOT FOUND

jcharles — Wed, 28 Dec 2022 15:40:31 GMT

Niteishk,

Correct, you would just simply republish as New.